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Animal Referral Hospital

  1. Baulkham Hills
  2. Baulkham Hills Veterinary Care

Reviews, get directions and contact details for Animal Referral Hospital

Animal Referral Hospital
Address: 19 Old Northern Rd, Baulkham Hills NSW 2153, Australia
Phone: (02) 9639 7744
State: New South Wales
City: Baulkham Hills
Zip Code: 2153


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
They were so lovely to my beautiful dog Mikki when she was sick. We were out of town and the communication throughout the process was exceptional. After she passed the Vet and nurses were compassionate and caring.
7 years ago (28-02-2018)
My partner took our kitten here after an accident. Unfortunately, he passed away before he reached, and they could not do anything to save him. I was at work at the time, and could only visit 4 hours later, close to midnight. The hospital was kind enough to hold the body till then. They even cleaned him up (there was a lot of blood) and wrapped him in a towel so it would not be such a shock. It did not hurt as much, seeing our baby looking peaceful and warm, rather than lying exposed on a steel table. We still spent a good half hour crying in the room, the staff told us to take our time and gave us space. There was no judgement or rude comments. In that situation I cannot tell you how much that meant to us. They gently reassured us that he did not suffer (the death was instant), insisted we keep the towel to carry him in and even gave us a paper cloth to bury him in. After all this, the hospital did not take a single cent from us. Weeks later we got a sympathy card from them. We have never been there before, their empathy and concern for total strangers touched our hearts. We were so impressed that we wanted to change vets; we tried to take our other pets there for regular procedures and check ups (neutering etc) but they do not provide them. 6 stars for them if I could. They are amazing people. Thank you. V
7 years ago (16-01-2018)
Cannot recommend highly enough. Fantastic service from all involved even though they were very busy the staff were very professional and caring which made all the difference in having to leave my dog there overnight after her accident. They were amazing & understanding, i was able to call at all hours of the night to check in. Dr Yui was absolutely amazing! So kind, understanding and informative, definitely the best Veterinarian i have come across.
7 years ago (21-11-2017)
Such a kind and caring staff and business. We have just received a sympathy card after we lost our dear pet Carrie. We rushed her there as she was so ill, but unfortunately she could not be saved. The staff were as upset as we were. This is not our usual vet and they did this, how kind of them. Our regular vet only sent an email after I informed them of her death. We highly recommend the Animal Referral Hospital.
7 years ago (04-01-2018)
Despite one poor staff member having a hand cut to the bone by a cat, she still stopped to help assess our poor pup Sophie and get us settled. We had a lot of dramas trying to draw blood and although I felt like giving up the staff persisted and did an amazing job of getting it without forcing or causing further discomfort to our pup. The professionalism and patience of the staff was amazing.
7 years ago (10-09-2017)
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