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Reviews, get directions and contact details for Amazon MEL5

Amazon MEL5
Address: 103 Palm Spgs Rd, Ravenhall VIC 3023, Australia
Phone: 0404 424 630
State: Victoria
City: Ravenhall
Zip Code: 3023


Opening Hours

Monday: 6:00 AM – 8:00 PM
Tuesday: 6:00 AM – 8:00 PM
Wednesday: 6:00 AM – 8:00 PM
Thursday: 6:00 AM – 8:00 PM
Friday: 6:00 AM – 8:00 PM
Saturday: Closed
Sunday: 7:00 AM – 10:00 PM

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Reviews
loved the tour!nget to know what it’s like behind every order.nthanks olivia and team!nwish everyone safe and happy working there
Incredible Behind-the-Scenes Experience!nnVisited Amazon Fulfilment Centre MEL5 in Melbourne today — what an eye-opener! Got a fantastic tour of how Amazon handles everything from order management, packing, shipping to last-mile delivery. The scale and precision is mind-blowing.nThe team was welcoming, passionate, and made the experience truly memorable. If you ever get the chance to visit — absolutely take it!nnThanks to the entire MEL5 team for a wonderful experience.
Excellent facilities to bring you favourite goods to your door. Note: this is for larger items only. Furniture, office chairs BBQs etc. so there are no robots. Very much old school, collect, store, collect, pack and send. Note: ample parking out the front. Book a free tour online. The staff are excellent. Olivia? was very polite and knowledgeable. It's well worth it. Hint: reverse parking is expected.
Amazon I am very happy with all the services so far except one instance related to third party seller. I don’t know if it’s Amazon or the seller, the product was listed on Amazon with inaccurate delivery date, so I will assume it’s Amazon’s responsibility. You guys need to get on top of your sellers and make sure that the orders are being delivered as promised and if not at least have the courtesy to inform the reason causing the delay. You just can’t keep telling the customer to give one or two more days days each time they reach out for help which has gone to more than a week, from the expected delivery deadline and still continuing to say give it a day or two. It is so frustrating. Yet one star for this particular instance coz there ain’t any other ways to communicate this experience.
Absolutely pathetic depot. Package was supposed to be delivered 6 days ago yet hasn’t been due to an “incomplete address”. Spoke with customer service multiple times, they confirmed address was correct and deemed the driver was at fault. This problem has been on repeat from 6 days ago with no end in sight. Everyday it’s the same copy and paste response from the support team as well as promises that the package would be delivered yet day after day it never arrives. Will not be shopping with Amazon again purely due to the absolute lack of care towards its customers.
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