Alexanders Cigar Merchants

I mainly shop online for pipe tobacco. Always promptly dispatched, no issues and arrives quickly. When in Melbourne I popped in for a look - absolutely awesome shop. Friendly knowledgeable staff.

Visited the store while holidaying in Melbourne, assisted in the purchase of several cigars by Aaron who was polite and extremely helpful to a novice such as myself. I was most appreciative of the professionalism and knowledge of the staff. Overheard one of the operators inform a customer who queried opening times that, ”We are a gentleman’s store open gentleman’s hours”. This about sums it up. Will definitely return on my next trip to Melbourne.

Great service. Got my bovedas soon after ordering. Was also called to confirm all details were correct. Will have to visit in person in the near future for some cigars!

I came to check it out from Sydney! It doesn't disappointed me at all! The shop looks pretty cool in the vintage style and they have a LARGE selection for pipe tobaccos! The service is very friendly and they explained to me in details. I'll definitely come back for more pipes&tobaccos! Highly recommend!

I came to Alexander's looking for my very first cigar and a nice lady greeted me in the most nice way possible. She was extremely helpful regarding budget and was quick to give me suggestions and tips. Highly recommend Alexander's for is professionalism and class. Will definitely be coming back for more!

Disappointing experience today. Always has been my go to place, but today was treated like trash. Purchased an item, went back as it was faulty to see what if any can be done. The “person” attending to us had zero interest in listening to any of my concerns, nor show any customer interest or empathy, basically completely rude. Seems being a loyal repeat customer has no value. Sorry to say I will never be going back.

The staff are very helpful and offer great insights into a good cigar, despite your budget... Always a pleasure to visit Alexanders always a pleasant experince.

If I could give Alexander’s 10 stars I would! I was going to save myself the trip and buy online but I’m so glad I went - it’s a beautiful shop with a wide variety of cigars and the service was excellent thanks Tom. I came away with some beautiful cigars for my 50th birthday party and will visit again!

I love Alexander's for a nice Cuban cigar.. big walk in humidor, you couldn't get any better

Hands down best cigar place in Melbourne. Even though they were busy the bloke served with outstanding service. You just won a regular customer.