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Adairs Sylvia Park

  2. Auckland Home Goods Store

Reviews, get directions and contact details for Adairs Sylvia Park

Adairs Sylvia Park
"Adairs is New Zealand's leading retailer of bed linen, sheet sets, quilts, towels, cushions, homewares, furniture, gifts and other bedding online and in store. View our range today!"
Address: n006/286 Mount Wellington Hwy, Mount Wellington, Auckland 1060, New Zealand
Phone: 09-525 8108
State: Auckland
Zip Code: 1060


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM

Update Info

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Reviews
Good store some deals are good staff nice. Good presentation
While Adairs has an amazing product selection and the prices are great if on clearance or sale, the online delivery is just woeful. I've been waiting almost a month and no idea when my order will arrive. Just be aware that if you order online it is actually dispatched and shipped from Australia by a snail apparently. It took aprox 2-3 weeks for my order just to be dispatched from their warehouse! I keep imagining they only have 1 poor overworked lonely person picking all their orders and feeling sorry for that person carrying the company on their shoulders. Definitely just buy in-store if you can unfortunately my experience with the Sylvia park store service hasn't been amazing either but at least you will get your goods when you pay for it!
Lovely helpful staff, the store is so well kept! A very nice shopping experience!
I could not wait to finally have the opportunity to explore the store, without kids in tow. I could not fault the layout, the endless options of linen, cushions, storage ,stunning! I visited the store on Thu 5/8 around 7pm, walked in and made a bee line for the cushions, moved on over to the white duvet covers - l was after a set for my teenage daughter. I would have been in the store for about 10mins at that stage and I wasn't approached once to ask if I needed a hand or greeted by a staff member it would of been an easy feat considering the store was almost empty maybe only 5 people in total. I was quite prepared to buy a few items and decided against it, customer service rather lack of was terrible - I ended up at Bed Bath and Table
Wide range of choices for bedding. Friendly staff.
Recently joined the linen lovers club and decided to use the $20 voucher that came through the email. After paying for the product in store, I realised the voucher does not automatically show up on the linen lovers club card and needs to be shown directly from the email to the staff in order to use it. I went back straight to the counter within seconds and asked the staff if I can use this voucher with this purchase. The staff refused to do so as if it is a big hassle for her - only because she needs to do the refund process first in order to load that voucher into the sale. Then she told me to use it for the next purchase and said there is no expiry date for that voucher when the email clearly states the expiry date of the voucher right at the bottom of it. Literally there were like three customers in store including myself. I would understand right away and leave if the store was really crowded with people waiting in a line to pay, but the store was just empty. I love Adairs' products but I will never return to Sylvia Park store. Why would you work in retail if you are too bothered and too lazy to serve the customers? I highly recommend Albany store but I will never return to Sylvia Park.
I ordered a few online items on 3rd June and didn't know there was a delayed delivery until I received the email stating that the order could take up to 19 days business days to arrive. I was extremely disappointed as I could have gone instore to get the items sooner as I needed it as a gift for someone leaving the country. Luckily a lady reached out to me on Facebook on 17th June to let me know that she received my order and asked if I had received hers, which I had when I checked later that day. She was located an hour away from me and offered to swap the items which meant a 3 hour trip for her as she didn't want to wait any longer for Adairs to sort out the error. We both love shopping at Adairs but the ridiculous run around with delayed deliveries, incorrect deliveries as well as having to pay for shipping was a really disappointing experience for us both.
I love Adairs, and have been a fan since I lived in Aus. The styles, range and quality is great. I always buy the pure cottons sheets and duvet covers and they wash well. On trend, and with the loyalty programme and frequent sales really well priced. the furniture and rugs are my favourite: stylee and often a bargain to be had. Watch bedding sizes though, may need to go up if between sizes.
I paid on line on 5 October 21 for linen. Have received no reply or tracking system as to where this parcel hasgone to. The money has gone out of my account and so where is the goods? Cannot get through on any phone or online.
Placed an order on the 9th of September then being advised up to 19 business days delay which was fine. Then get a email on the 17th of September stating up to 19 days delay, still no shipment. I send adairs an email on 23 September and no response. I send adaira an email again on 29 september and no response Then I get a email from adairs on the 1st of October with another customers details. I contact adairs on facebook 1st of October and no response. No email regarding my shipment. Terrible service!! Can someone get in touch with me asap I want to cancel my order
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Adairs Sylvia Park map

Directions to Adairs Sylvia Park with public transportation

Sylvia Park Train Station 200 meters
Eastern
Southern
Mt Wellington Hwy/Longford St 210 meters
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Sylvia Park 250 meters
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RBE
Countdown Mount Wellington 320 meters
064
743
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Countdown Mount Wellington 380 meters
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743
782

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