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AA Centre

  2. Upper Hutt Insurance Agency
  3. Porirua Insurance Agency
  4. Porirua Local Government Office

Reviews, get directions and contact details for AA Centre

Address: 13 Cobham Ct, Porirua 5022, New Zealand
Phone: 04-237 5709
State: Wellington
Zip Code: 5022


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Excellent service. Thank you Arvinder. Total journey took 44 minutes from entry to exit. 9 customers in front in me in line, so including myself about 4 minutes per client, which is awesome. Mostly 2 staff members manning the desk.nnGive yourself time, the staff are doing their best.
Writing this complaint on behalf of a friend who had a terrible experience at AA Porirua.nnMy friend went to AA Porirua today. The service representative was an Indian lady who's name was Ash or something similar. She had a terrible attitude throughout and was extremely rude. My friend told me about the interaction and was upset at how she was treated despite my friend being warm and nice when she approached the counter.nnPlease fix this AA.This type of customer service is not at all aligned with the values of a once great company.
The old lady with the glassed and short hair that always sit in the middle was quite rude, she didn't put any effort in the work we trying to get done. Every single time we go there and we get that exact lady then our work won't get done.nnWe done our license in Lower Hutt the other day and just needed to hand in a form because AA Porirua was closer to us. The lady didn't let us do it and said the system doesn't let even tho we asked AA Lower Hutt if we can hand the form in anywhere and they said YES. Unfortunately that lady in AA Porirua didn't let us do so.nnIf you are trying to get your job done, would recommend staying away from that lady or even just stay away from AA Porirua.
Continual horrific service. This is the problem with key things like the RealMe photo process is done by one organisation.nPlease note if you want service from them you need to go at least one hour before closing due to the inefficiency of the AA. Also make sure they understand your exact needs otherwise they send you away, not all information is available online so you will need to queue, then leave to come back and queue again…nI feel for the staff, hamstrung due to poor process and lack of management foresight.
If you're planning on going into this AA, I'd recommend not having any plans for the day as you'll be in the queue for an hour at the very least obviously not the staff fault just a shame they always seem to be running on a skeleton crew.
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