AA Auto Centre

Reviews, get directions and contact details for AA Auto Centre

Address: 77 Greenmount Dr, East Tamaki, Manukau 2013, New Zealand

Phone: 09-272 7139

Website

State: Auckland

City: Manukau

Zip Code: 2013

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

An excellent car service. I particularly appreciated the detailed vehicle report that clearly showed the health status of my vehicle. All the people I met were helpful and appeared genuinely interested in me as a customer, and in giving good service and value for money. A good experience all round.

 7 years ago (14-03-2018)

Great customer service from front desk and manager.  However when told I needed two new tires and given two prices I was very concerned that the mechanic couldn't offer any information on why the expensive ones were better.  Feeling a little rushed to get things sorted on the day I took the expensive option.  Though in hindsight, if the cheaper Korean tires were so bad..  Why is a "trustworthy"  business like AA offering substandard products?  Food for thought I guess...

 7 years ago (09-01-2018)

Dreadful experience. Will not be returning. Gave us a quote costing $1200 which could have been done within $900. Told them not to worry about it and we would like our car back. Awful attitude. Took them 30 minutes to get the car down and another 10 to close the front boot. The staff were either not attending or working on anything except for getting the car back down. It was a 5 minute job max. So at the end, by deliberately spending over 30 minutes they charged us an extra $50.

 8 years ago (01-12-2017)

Always a great experience, staff are nice and call you if they have to do extra work or get parts. Just remember these are hard working people who service hundred of card per week, sometimes a hiccup may happen and its nothing to cry over spilt milk about.

 7 years ago (12-01-2018)

I have been to this AA auto service and repair for years since I moved to this area. However I don't think I will ever go back again after today's experience. Poor quality of service, staff was not prepared to go extra miles (not to mention that I had paid for that service) that happened before which I didn't bother to enquire before and now happened again.

Paid extra for the silver service which included  vacuuming the cabin. Waited 2 hours while waiting for silver service and wof, and towards the end before paying my bills double checked with the staff and got told they don't remove children car seats (this happened before, and these carseats are not buckled so can be easily removed) therefore didn't vacuum the part under. I was waiting in the reception area the whole time but no one even bother approached me asking me to remove the 2 carseats. I went out to the car and found out one of the car seats had been moved to the floor but the staff member didn't even bother vacuuming that part of seat. I removed one of the carseats to the car boot. The staff member drove my car to other side and I supposed she was going to vacuum the back seat for me after both carseats have been removed. After a few minutes (~5minutes) she came in and I paid the bills. Went out to get my car and shockingly found out she only vacuumed just HALF of the back seat.... couldn't bother again to inside to question her during the rainny day, I drove off....very disappointed with them. Won't bother...

 8 years ago (12-05-2017)

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Reviews, get directions and contact details for AA Auto Centre

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