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Reviews, get directions and contact details for A1 Blinds

A1 Blinds

About

A1 Blinds is one of the largest and oldest retail manufactures in Victoria.

Story

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Mission

Our mission has always been to build a successful business based on service, that all staff feel a part of and enjoy working in.

To build a successful business, we need to understand how important existing customers are and the importance of creating new long term customers. The word 'Service' is broad term and encompasses many areas. We offer the 'Service' in many ways, be it through our showroom staff, the showroom atmosphere, our sales staff, our manufacturing and installation staff.

Each one of these areas leaves a lasting impression on our customers and each staff member knows the importance of making our customer feel special. We are prepared to go to great lengths to keep our customers and have them coming back.

Many companies only want to hear when customers are happy. At A1 Blinds we want to know if you're happy or unhappy. We thrive on challenges, so let us know and put us to the test, we know you'll be glad you did.

This is why our mission is: TO FIND NEW & BETTER WAYS OF CREATING EXCELLENT CUSTOMER SERVICE.

Products

INDOOR: Roller Blinds/Verticals/Romans/50mm Venetians/Slimline Venetians/Micro Venetians/Timber Venetians/Visionwoods/Honeycomb Blinds/Panel Glides/Plantation Shutters/Cellular

OUTDOOR: Sunblinds/Dutch Hoods/Bow Awnings/Folding Arm Awnings/Electric Roller Shutters/PVC Blinds/Zip Track Blinds/Carbolites/Kingston Awnings/Security Doors/Security Grilles/Flyscreens

Address: 1 Olive St, Clayton South VIC 3169, Australia
Phone: (03) 9544 1122
ua.moc.sdnilb1a@selas
State: Victoria
City: Clayton South
Zip Code: 3169


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
good price.....but they are not great quality. We had our entire house decked out in A1 blinds, they weren't installed correctly (chains on wrong sides), and did not advise NOT to put metal chains in bathroom areas, and so now are rusted. Sides of roller blinds are all frayed and worn. Romans need constant adjusting, called up as I wanted a repair (track broke, just out of warranty period) I was happy to pay, but no, they don't do repairs...so then had to stuff around looking for someone to repair a blind that they hadn't manufactured. This company got 2 significant jobs from our recommendation, but there is no customer service. The reception lady was very rude to my husband on the phone.
7 years ago (08-01-2018)
Don't even deserve 1 star,! Warning, do not use this company! Customer service is shocking! My wife did not feel safe with one of their installers, he had a tantrum when she said that the installation was poor, huge gaps around the door. Managing director wold not believe that it had happened and is now taking us to VCAT because we did not want the door?!? Please don't waste your time or money.
7 years ago (18-12-2017)
Just a quick note to pass on our appreciation to you and your team, we are absolutely wrapped with the way the outdoor area blinds came up. The professional and respectful way Gary and Ben conducted themselves, and the quality of work they did is a credit to themselves and the A1 blinds team. Will definitely recommend your business.
8 years ago (22-09-2017)
Hi I am writing to complain about the time line you offer to have my awning repaired. It broke on Monday and after numerous messages left I finally had someone call me back to tell me that my awnings are out of warranty, which I am happy to pay to get them fixed, only to be told I could not get them fixed until March next year! That is 4 months, over summer too. I would expect your awning to last more that 8 years before breaking. This wait time is ridiculous, even taking into consideration a Christmas shut down period. I am not happy with this and would expect better service from a company that advertise themselves as being A1. Your service is disgraceful .
8 years ago (24-11-2017)
I have used them 3 separate times. I can't speak highly enough of them they were all very competent. I made some last minute changes which they didn't muck up to my surprise . My sales person was Michael B he took the time to explain to me different features why or why not I may like or dislike something he didn't just give me a quote he advised me. It was very refreshing to deal with someone that wanted me to be happy with the end result not just get a sale .
9 years ago (08-12-2016)
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