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Reviews, get directions and contact details for Warehouse Stationery

Warehouse Stationery

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"At Warehouse Stationery, our team members and our customers are at the heart of everything we do. Whether it’s tax time, back to school time, craft time, or time-to-yourself time, we’re proud to play a part in Kiwis’ lives every day. Beyond our core product offerings of stationery, crafting supplies, print and copy needs, and more – we’re also committed to doing better by and for our environment. With our #HereForGood initiatives constantly rolling out, we’ve said goodbye to all single use plastic bags, have gone carbon zero, give back to local communities all year round, and are committed to reducing our waste into landfills annually.Responsibly recycle your e-waste at this Warehouse Stationery."
Address: 51-55 Lambie Drive, Auckland, Nouvelle-Zélande 2104
Phone: (09)422-3051
State: Auckland
Zip Code: 2104


Opening Hours

Monday: 08:00 - 19:00
Tuesday: 08:00 - 19:00
Wednesday: 08:00 - 19:00
Thursday: 08:00 - 19:00
Friday: 08:00 - 19:00
Saturday: 09:00 - 18:00
Sunday: 09:00 - 18:00


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Reviews
Had to wait for so long to get some attention.. even on payment counter we did ask if can get our some documents which they will be able To do it .. response was go ask them .. went to three different staff to ask .. response was go ask them.. there was no customer service skills ., they made eye contact but didnt bother to ask if we need help.. it was not that busy either
I would give 0 stars for their customer service and product knowledge. Had to look around for staff to help and once found one, she said to go up to counter and ask them for the desk we were after. Went to the girl at the counter and she said she can’t help and had to see this other guy because he works in furniture. My question: if that guy works in furniture then what was he doing on the counter serving customers while this girl was on the phone. There were about 6 other customer in line and only one staff serving. Finally when this guy came to help us, he had no idea about the products, kept going back to the computer and phone to search for products. We then asked him to give us another item which he went back to the counter to check and there he started serving other customers. We are sitting here waiting to be served and it’s been about 10mins since he left us unattended and started serving on the counter. I work in retail and the customer service I got here today is shocking. TRAIN YOUR STAFF BETTER
This branch has the worse customer service. Got told one thing, came back 10days later to pickup damaged product, NO! I was misinformed by staff from first visit. Nothing done, longer wait now. Horrific services. Training staff will help. Unhappy!
20 minutes waiting period for 1 photo print. The staff is very slow and not very proactive. The shop on the other hand has all the stationary you need and office furniture as well. Not a great place to buy laptops or mobiles here as they are extremely expensive compare to other shops. So do look around if you want to buy something electronic
Well stocked and well laid out store. The only letdown is the very poor customer service especially at the print desk. There's usually a very long queue here with extremely slow staff. Staff are bit abrupt and not too helpful at times.
Waste of time going there, waiting for 20 min and asked CS to get someone and she is fixing fan for someone and saying we are too busy. She said i am not going to page again and i am too busy. What a CS staff on front at 5pm on 18 Dec.
Such a long queue at the printing and photo section. Saw staffs munking around here and there and other 2 staffs standing on the counter on the other side but not helping customers . Pathetic service was my first time and last time here.
This is a great place to pick up all your stationery consumables. Good prices, big selection and efficient service so it’s a quick and easy place to shop.
Bad customer service Stood in line for 30mins & not once got served, other customers that came in after me got served first...so wont be coming back here if this is the carry on gave you guys 30+ mins of my time wasted. So thanks for nothing Manukau Warehouse Stationary had a blast for wasting my time.
I'd placed a click and collect order and went in to collect at the counter. It was very busy and after checking my order I noticed that one item was missing. One staff member was serving at the counter by herself with a few people waiting behind me. Meanwhile, two staff members one called Garry were having a casual conversation on the shop floor and completely oblivious to the situation. The poor lady at the counter serving by herself said that they were managers and implied that they wouldn't be able or willing to help. So I called out to them for assistance and I don't think Garry and his female staff member were too pleased - well mate too bad! When discussing with him what was missing there was some initial confusion as to whether or not I would be charged for the missing item he couldn't give me confirmation, Garry's reply was that if I was charged I could apply for a refund - that was not was tenable for me. I could sense some animosity from him considering I'd just called them both out in front of others but that's neither here nor there. They managed to find my missing item out back but what was quite sad was behind me an elderly gentleman was finally being served by the female employee who was previously chatting with Garry, and I heard this poor gentleman say quite loudly "I need some help". I think we could have all had a bit of help in a timely manner from Garry and the unknown female employee if they had been a bit more mindful of others, especially their staff considering they are in a managerial position. Not a very good look to customers if staff are having a casual conversation while we're all fuming at the counter waiting to be served. Judging by the reviews at this joint it would be interesting to see if any positive changes would be made hmmmmm?...
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