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Reviews, get directions and contact details for TyreMaster

TyreMaster

About

30 Years! Still Local, Still Independent



"Welcome to TyreMaster, the Bay Of Plenty’s largest and longest established independent tyre company. For more than 36 years TyreMaster has been looking after the tyre needs of people in Tauranga and the surrounding areas. From humble beginnings in Harrington Street back in 1984, TyreMaster now consists of 4 branches in Otumoetai, Greerton, Tauranga and The Mount That’s 4 stores stocking a carefully selected range of tyre brands to best suit the needs of you, the local tyre buying public~!"
Address: 1 Glasgow Street, Tauranga 3110
Phone: 075782598
State: Tauranga
Zip Code: 3110


Opening Hours

Monday: 07:30 - 17:00
Tuesday: 07:30 - 17:00
Wednesday: 07:30 - 17:00
Thursday: 07:30 - 17:00
Friday: 07:30 - 17:00
Saturday: 08:00 - 16:00
Sunday: 10:00 - 16:00


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Reviews
Very disappointed with the service received today. The language used by the owner Matt was frustrating. Took my new vehicle for wheel balancing and after the service saw that the lips of the wheel was damaged. Spoke to the receptionist and the owner and they both didn't accept that it was them. The owner said not come come here again. I will take this matter forward accordingly. Just ruined my afternoon!
I was living overseas for a while and now back in town, but away for a few years and wanted to see how the tyre shops around town had changed. Being a car guy myself, I really want to trust the tyre shop I use. I called every shop in Tauranga and boy have the customer service skills changed over the several decades. Over 50 percent of the shops hung up on me after hearing the handset lift myself possibly because it was only an hour left for them to be open on a Saturday 11am. 2 shops answered but had no stock of anything and never offered that they could bring anything in, pretty rudely. 1 shop had only 2 tyres, but was extremely transactional about their effort not wanting to take any time to discuss my thoughts on plus sizing or staggered fitment on my Holden Commodore. Only 1 shop TyreMaster on Glasgow answered, cared to check inventory, and offer a price and appointment setting for Thursday, following due to alignment and current bookings Thank you Jamie. You might think that stopping there is enough, but continued further I got a reminder call on Wednesday for my appointment, and on Thursday a call to offer if desired 9am cancelled and they could take me earlier or stick with my current booking. I opted for earlier, thank you. Came in and after a lengthy discussion with their helpful representative Chelsea, booked in to have wheels and tyres done the following day. Chelsea knows her wheels and tyres, she earned my trust, and knows the difference between good looks and safe. Not only that, I would fail the WOF on the current tyres bought this month second hand and knew they needed sorting, they mounted fresh tyres while I was considering options unknown to me, but no one had a way to know we would change direction, they allowed me to have those tyres overnight and perform the WOF while I wait for tomorrow. Such spectacular service and listening to my needs as a customer. As a car guy I find that one of the most important things on your car is your tyres. And the ability to trust they will stop and hold you in the road. But second to that maintenance is having a company that will hear you and work to keep things in top order. Not to mention answer calls, keep appointments, have friendly service people and representatives, and work to keep your business. I am not hands down saying they are the best by my one sample experience over several days, but it is a fantastic start and one I look forward to more interactions with. Good on you TyreMaster Glasgow street. I will make sure others know as well. Well done!
Thank you team for the fantastic service! I know you're struggling with staff on leave and staff away sick and I really appreciate how well you took care of my car, it drives like new after tyres and alignment there !! Thank you!
As it was Sunday I didn't expect to find a tyre shop open. We were going away in our motorhome and had not checked the tyres for a while due to difficulty with the dual wheels. I asked at reception and they said they could but were busy so it would be 10-15 minutes. We were happy to wait. The young guy who helped us initially had difficulty accessing one of the valve stems, and eventually had to ask for help from another staff member, who had the same problem as the valve stem was very short. They both stayed calm and pleasant throughout. Thanks guys, we couldn't have done it without you!
Service is always good at Tyremaster. Fast and friendly service today when I called in to have a slow puncture fixed.
Good value, nice staff. Thanks
Fab service. Highly recommend Chelly!
Gteat service and very reasonable
Have used you guys for 8 years and will continue to give my service. 1st class, friendly, efficient.
Very professional and clean workshop. Ordered my tyres overnight and fitted in less than 1 hour. Competitive price on quality tyres. Very happy, will go back next time.
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