True South Dining Room

I'm usually fairly happy with any dining experience, and I was expecting a great experience here - but unfortunately I couldn't give my dining experience much credit. It was a relatively quiet night but the food came over an hour late. The service was friendly but the staff had to ask everyone who ordered what - which to me for a proper dining restaurant is not professional, staff should supposedly know who ordered what at a restaurant at that standard. We also ordered one steak in medium but it came medium-rare. The fish was not fresh. The best dish was the duck fat potatoes. The good part was the complimentary salad which may have been a mistake of our order and dessert for our special occassion which I do appreciate. I dont enjoy leaving such lengthy and negative reviews, but I honestly can't say I would recommend this place after my experience...

The staff at True South Dining Room and The Rees Hotel are wonderful and attentive, the level of service was the best we experienced in Queenstown and on our last day too!nThe food was well priced, well presented, high quality, thoughtful and delicious.nAs we booked dinner at 7pm the view was not visible, so I recommend booking before or around sundown if you wanted to enjoy the view.nNever the less the ambience was great, the food and service were top notch.nThank you for the cherry on top of our visit to Queenstown, especially after experiencing some discrimination at the Boatshed earlier in our trip.nWe look forward to dining with you again!!

Fantastic food, excellent staff especially Celine and Yana, great decoration and incredible views. What else do you want? It’s a small restaurant in a hotel but we were impressed with the results and attention to detail. We had the intention to cancel because we have had many fantastic meals on this holiday however I’m very glad that we didn’t as the restaurant was wonderful. The delicious wine that will stay in my memory, the colourful and tasty food that has been served, and the exquisite service offered made me grateful for the experience.

Food was quite good, as was the wine and general service by wait staff.nnUnfortunately we dined when a group of 20 loud and rowdy diners single group over two large tables also were in attendance, which destroyed any atmosphere of fine dining.nnThis large group was unfortunately louder than full bars/pubs which we have visited for dinner in the last week. Several of the diners were standing and moving around the tables at times, as well as shouting. Due to the noise, another pair of diners, who were briefly sat next to us, left without eating. Finally, the loud group also made a speech to their guests, while others were still trying to dine in the restaurant. This all occurred in the centre of the restaurant.nnWe were told that the large group were also guests of the hotel and that there was nothing that could be done - this was conveyed by wait staff during the meal, and again by the manager at end of the meal. We were asked what we would like in compensation, we did not wish for anything, and thus this was declined.nnWe were unfortunately disappointed by the experience and response across the evening, particularly considering the hotel advertises itself as a luxury establishment, and the restaurant advertises itself as 'sophisticated elegant dining'.

We checked in late and did not want to go out for dinner. Then the receptionist recommended us to have dinner here.He also booked a table for us/ I appreciate it It turns out such a Wow experience. The food was great. Customer service was brilliant!nnI recommend you to select the set menu, Trust the chef and enjoy your great experience.nYou will not disappoint!