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Tom + Finch

  1. Rangiora
  2. Rangiora Apparel & Clothing

Reviews, get directions and contact details for Tom + Finch

Tom + Finch

Story

Tom + Finch is a New Zealand children's boutique producing handmade dribble bibs and bunny teethers.



"Tom Finch Automotive opened for business in 1986. After years of working on cars for friends, Tom decided he could make a living doing something he enjoyed. The business has gradually expanded to include collision work and mechanical repairs.We specialize in doing a thorough, quality job on both collision and mechanical repairs, while keeping the customer’s bottom line in mind! But don’t forget about regular maintenance. Take care of your vehicle and it will take care of you. We also have quality used vehicles from time to time, so if you’re in the market, give us a call! Integrity, ethics, small-town service, and a genuine concern for our customers is what will keep you coming back time after time."
Address: Rangiora, New Zealand 7400
State: Rangiora
Zip Code: 7400


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Reviews
5/5 best mechanic I've used in Jacksonville. Not sure if it's THE cheapest oil change in town, but the service is great. They have the additional advantage of being trained to notice things jiffy lube wont, like broken tie rods, which can cause fatal accidents at highway speeds
I've had good and bad experiences here. If you know what service you need, they're a good shop.
I had three major services done by Tom Finch within a 5 month period and they were awesome each time! Two were expected and one was unexpected but Alyssa, in the office was awesome with the scheduling and communication. I have been very pleased with the level of care they have provided and am confident I can continue to use them in the future.Services: Exhaust
I took my 2000 Lexus RX300 in for repair. The diagnostic test confirmed our suspicion of a bad alternator. I knew I needed an oil change and an alignment so I had those done also. The work was done quickly, the price was reasonable and the service was outstanding. They even came to pick me up since I had no ride that afternoon.Services: General repairs & maintenance
I used to love this place, I actually insisted on going there to have my timing chain replaced. The gave me an estimate between 4 and 5 grand. On 2 different occasions I asked them why not just put a new engine in it for that much. They specifically told me that my MOTOR RAN GREAT it was just my timing chain and I was risking having the same problem with a different engine. I get the car back, they tell me it running perfect, it drove little different and had a small knock that I didn't remember it having, but I had been waiting months try to gather up the money to fix it. They said it was fine so I trusted them. Barely even 4 weeks later my car dies. I have it towed back to them, wait for them to call me, finally call them. They tell me within 4 weeks I burnt up ALL my oil, and blew my engine. 4 WEEKS! There were no oil lights, no sensors, we had check my oil before it went in there and it was a little low but not dangerous low. They looked everywhere and there were no leaks anywhere. It wasn't burning oil out the back. That is was just my old engine, that it was no good, THE SAME ENGINE THEY SAID RAN GREAT WEEKS PRIOR! And I could pay them 7 more grand for a new one. When I say I lost my mind when they told me this, I didn't scream, or curse, I hit my knees and bawled.I asked to talk to a mechanic or Tom trying to desperately understand why an engine that never ever had oil problems before and was just told RAN GREAT, that I knew had oil in it, could fail because of no oil. I was told NO, that Alyssa the receptionist had all my cars info, there was nothing more I needed to know, my engine was blown and that was that. My boyfriend continued the conversation because at this point was was a mess. We were told that someone would call us later and I could ask the questions then. By the next afternoon no phone call, I called again. Again Alyssa tells me I don't need to talk to anyone that she already talked to tom, he would tell me the same thing, passive aggressively tells me to have a nice day and HANGS UP ON ME! After a $240 tow bill from Toms, I've had it looked at by another mechanic who agrees that oil was not the problem. I firmly believe it was not put back together properly. I'm a single mother of 3.I have hardly any friends or family up here for rides, my car is my life line. Without it haven't been able to work, I can't go to simple things like the store or doctors appointments. I trusted these people with that life line, I was treated with absolutely no care or understanding, not even the decency of a phone call. They were given 5 grand to fix my car and now I have none, I feel utterly manipulated and and taken advantage of. Do not trust these people.
I love Tom Finch's. They are truly an asset to Jacksonville. They have been honest with me and help me to prioritize work that needs done. They pick up and can drop off as well!
We take our vehicles here for almost everything. Techs are good, prices are fair, and customer service is fantastic. They don't recommend unnecessary work, they put paper floor mats in your car, and even wash it. Great local business!
Fuel pump went out on my work van. Got the van back in less than 24 hours.
Mechanics and receptionist were very nice and accommodating. Final invoice was nearly $100 lower than initial quote, which made me very happy. Work was well done and quickly done.. taking only 2 operating days after waiting for my parts to come in to fix. Truck runs great, even better than when I initially bought it. I was given a free loaner car, which was clean and maintained well, with good mileage. Safe to say, my car won't be going anywhere else in the future. Very professional, courteous and quick. Their shop manager even picked up my car and left me a loaner at work. My vehicle was returned wiped of dust, vacuumed and tidy. No stains from the mechanics boots.. no mess at all.
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