Lovely friendly medical centre! Sadly my favourite Dr Kevin is leaving but he deserves the rest for his retirement! He is a Very Caring Dr who will be sadly missed!- Wish him all the best and happiness with his family :-. My new Dr Anita is Lovely to as she's is my sons Dr so I know her already and she rates highly by me as she is friendly and caring dealling with my sons health so we both have the same Dr now! Thanks for being a friendly Dr service :-
Very disappointing..nMade to wait 3 to 4 weeks for an appointment when the doctor we were assigned to had a waiting time of up to 8 days.n8 scripts not one was correct. The following day we would request the script to be fixed and the office lady were charged us 24 to 36 dollars.nReceptionist think she has the right to pass on personal information.nAnd I've just discovered deliberate interference with medication with the potential of causing serious harm
I went into three rivers 2 months ago to discuss what travel medication I needed for our 6 month OE. They scheduled me in with a nurse, however any scripts need to go to the doctor for approval. I have still not received the script and I leave in 2 weeks time. I have been to the practise several times since to get my vaccinations and have asked about the script, which they said they're still working on. The last time I called, the receptionist asked me to send them an email with all the medication I was after, however the appointment was 2 months ago, and the nurse recommended multiple different medications which I do not remember, so I said that was not possible and the nurse should have written them down. The receptionist is now going back to the nurse, however she is not in until next week so we are cutting it very fine before our trip. Not happy, especially because I was proactive coming in early. It shouldn't take this long. We also had another issue with Three Rivers trying to charge a consult fee for an appointment that never occurred. The receptionist was very rude on the phone when I was trying to explain that we never booked it.
Would not recommend!! Did not get an opportunity to experience the service as it all stopped with a rude and non helpful attitude at reception. Challenging circumstances can be understood and worked through, but they seem to be uninterested in being helpful if you are not already a patient there! Not a good representation of the healthcare system!
Was a bit skeptical when I first enrolled due to some past negative reviews. Realised that's not the case anymore or perhaps they have improved. Been in for consultation twice, with different doctors. Not long waiting time, all receptionists I came across so far are fine as well. Dr Penny especially deserved a compliment for her friendly manners, also she took time to examine and explain the conditions and answer questions, never feel rushed. She is a role model no doubt.
Tinwald Medical Centre
3 km
Great medical centre, having used it multiple times for myself and son Over the past ...
