Farmers Silverdale
231 meter
Nice store. Team could be a bit friendlier to be honest though.nnBelow scores are out...
Reviews
I visited The Warehouse twice today for work-related purchases, and I wanted to acknowledge the outstanding service I received from Daniel.nnFrom the moment I asked for assistance, Daniel was friendly, professional, and incredibly helpful. He stopped what he was doing to assist me, took the time to answer my questions, and went above and beyond by helping me carry a heavy chair to my car.nnHis positive attitude, willingness to help, and genuine customer service made what had been a stressful day into a really positive experience. It is refreshing to come across someone who takes such pride in helping customers.nnThank you, Daniel, for your excellent service. The Warehouse is fortunate to have such a dedicated team member.
I had a disappointing experience at The Warehouse in Silverdale regarding mismatched pricing. I picked up ice packs clearly marked as 40% off. However, when I scanned them at self-checkout, they rang up at full price.nnI had to go back to the shelf, take photos of the price label, and show them to the self-service employee. Instead of addressing the issue, the employee gave a series of excuses before eventually directing me to customer service.nnUnfortunately, customer service was no better. Despite showing them the photos and explaining the situation, they ignored the evidence, gave more excuses, and failed to acknowledge the mistake at this point, I just wanted them to fix the lableing error. It felt like they either didn’t have the authority to resolve the issue or simply didn’t care.nnAfter wasting so much time trying to get someone to admit the labeling error, I gave up and left. Went to the warehouse Albany afterward, and the labeling was amazing in comparison.
I have changed over to my prescription meds pickup to Chemist Warehouse Silverdale recently as prices are way better and the stock is 5x larger than regular pharmacies. It is always busy there with plenty of helpful staff often stocking up shelves. Most know where stuff is.
Good store layout and has everything you need. Very tidy store compare to other sites. Usually have stocks of all items. They have since shared the same shoe floor with the Stationery. Not all staff are friendly hence not getting 5 star reviews.
This is a shame because they are usually very good. Staff advise that due to lots of people stealing things that they have had to take staff off other jobs to walk the floor. Feel sorry for them, usually a good place
Farmers Silverdale
231 meter
Nice store. Team could be a bit friendlier to be honest though.nnBelow scores are out...
