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The Doctors Mangere

  1. Mangere
  2. Mangere Medical Center

Reviews, get directions and contact details for The Doctors Mangere

The Doctors Mangere

About

The Doctors Mangere is an integrated family health centre, offering both Urgent Care Services 7 days a week, and GP services during normal business hours.

Address: 215 Massey Road, Mangere, New Zealand 2024
Phone: 092759977
State: Mangere
Zip Code: 2024


Opening Hours

Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 20:00
Sunday: 08:00 - 20:00

Update Info

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Reviews
Absolutely useless, cancelled my booking without informing me. Managed to see a nurse who then told me I have to come back in 4 days when a doctor will be free. 0 stars if I could.
I’ve been with this doctors for over 9 years now & I haven’t been to see them for a while because you have to wait 3-4 hours every time! And if you want to get a hold of them via phone good luck. You will wait almost an hour & they pick up say hello then hang up on you, the same thing will happen 3 days in a row anytime of the day that you call. I’ve drove from my house still on hold for somebody to pick up, Knocked on the door & told the receptionist to pick up the phone because they were chatting up a storm. She answered with attitude. I can see why all the old nurses left, they were great & so are most of the doctors but the management are doing something wrong. Sometimes you only have 2 doctors on shift with the waiting room full. People in their cars waiting or kids coughing in the waiting room. Appointments getting canceled or you arrive 10 early for your appointment & still wait another 30 mins to see your doctor. STAY AWAY FIND ANOTHER DOCTOR
I've had a few bad experiences in the past earlier this year, but can say that recently in my 3 recent experiences things are improving with new management team in. I've had some urgent things that needed represcribing and the team have been very responsive to my needs getting the GP to fulfill my request be e Prescription. Reality is, it's tough going overall with alot of demand in needing medical attention but not enough staff. Hang in the team, I think you're all doing a great job!
2 stars is just been generous tbh. I waited for over 2 hours to answer their phones as I wanted to confirm a booked appointment. I've rung in the past and gotten hung up on multiple times. After the new management has taken over their services have gone down the drains.
Seriously go somewhere else! Got cancelled on Friday and rebooked for face to face for sore arm today. Turned up for appointment with Dr Tamah and followed instructions by telling the reception and told to wait. After 30mins of waiting followed up with reception who passed me to nurse who informed me that my booking was marked as "Non Attendance" by Dr Tamah who is now completely booked out and cannot squeeze me in even though this was of no fault of my own. Got passed to queue and I waited for another hour to see another doctor but then I was updated by the nurse that the wait times are worse then suspected for "priority queue" with wait time of further 2-3 hrs! So even though I did all the right things and made prior appointment my half day, travel and fuel was wasted. Very unprofessional and I will definitely be finding another practice where they atleast have the basics right. This has happened to me a few times with cancelled appointments but to actually cancel it while I was sitting there waiting the whole time and not even communicating is so frustrating!
Phones are never answered?! I sat in the clinic and called reception to not even hear the phone… ring while 3 receptionists were having a discussion amongst themselves? Pretty poor administration. Drs are great once you’re name finally gets called.
I came here for the first time on Friday, as an urgent care patient after being in a minor car accident. I was expecting an extremely long wait but was pleasantly surprised it only took around 1.5 hours. The nurse, doctor, and receptionists were all very kind and I felt comfortable. Particular credit goes to the lovely receptionists who were being abused by an unpleasant patient, but they remained calm. The cost was only $15 which seemed very reasonable. Handy to have a pharmacy on site. The clinic and surrounds did seem a bit rundown but the medical care was good and that's the most important thing.
Looooooooonngggggg wait time! Truly unprofessional service. There is no proper mechanism to clear up the long waiting queue of patients. Not recommended for people who value their time!!
Straight to the point excellent services from doctors and nurse! That's all it matters to me I dont mind going into the clinic to wait. My experience is awesome and both me and my 2year old are well look after
If you have an acute problem like a cold or something, yeah it's okay. If you have a chronic illness to manage, def go somewhere else. They never investigate symptoms, don't do hands on exams, and just base whatever prescription on the chat they have with you. There have been times recently where I had an injury and they didn't even look at it with their eyes or try to palpate it or anything. They just gave me norflex and told me to rest. So I went to a chiro instead and the chiro got an xray and applied for ACC for me and I'm getting better. Like seriously, google and webmd is more helpful than these guys. I've also had instances where they just simply don't listen to me. They promise call backs but I never get them. It's so bad, really. I've seen nearly every doctor in that place, too. Just trying to find someone who will listen to my symptoms and help me manage my chronic illness for now. But this place ain't it.
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