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Spotlight Whangarei

  1. Northland
  2. Whangārei̇ Store

Reviews, get directions and contact details for Spotlight Whangarei

Spotlight Whangarei
Address: 19/25 Lower Tarewa Road, Whangārei 0110, New Zealand
Phone: 09 885 3300
State: Northland
City: Whangārei
Zip Code: 0110


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
I cannot believe that the staff in Whangarei are so bad I bought over $2000 worth of curtaining and accessories. Not one of the assistances was really aware of customer service. Moving from one customer to another. Not really interested in helping out in any way Not even offering to put my curtain tape in a bag. Very disappointed
I'd give Spotlight a 5-star rating for its product range and prices, but unfortunately, the last three visits we've made there have been let down by incredibly sour, unhelpful counter service. Perhaps its employees are really badly paid or work in terrible conditions or there's just chronic under-staffing, but 1 It doesn't hurt to smile at a customer, 2 Saying 'thank you' when a customer purchases an item is standard protocol, and 3 Not looking like servicing the customer is akin to having to swallow a maggot-infested chicken nugget might actually be a good thing! In other words, they're failing the basics of acceptable customer service. This is a great pity, given that if Spotlight improved on this front they'd certainly get customers whose good experience would send them back to buy more, and more often.
The staff at Spotlight are superb! They are so knowledgeable and helpful even when they are very busy!
Lovely place to shop with so many things available. Great Gold Card discount, prices not too bad and parking pretty good.
Always love spotlight. I live the creative energy you get being in there. The staff are nice and I always seem to find a new hobby everytime I go
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