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Reviews, get directions and contact details for Snug Lounge

Snug Lounge
"Located within the heart of the West End Precinct and set in an atrium covered tropical courtyard, Snug Lounge is perfect for that casual drink and social dining. Our menu, designed for sharing, is a take on contemporary Japanese cuisine and yakitori, inspired by fresh and delicious seasonal New Zealand produce."
Address: 124 Devon Street West , New Plymouth 4310, TKI, NZ
Phone: 06 757 9130
State: TKI
Zip Code: 4310



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Reviews
Delicious Japanese small plates in the city centre. Nicely busy on a Monday. Very fast, efficient friendly service. A great spot, especially as we were staying next door.
Ambience is good. Nice to see the place busy on a Tuesday. the food was a little disappointing. Biggest complaint was under seasoned food. All 4 dishes lacked salt. Service was ok. Not great. Staff were intelligent, friendly, but not super responsive. This might have been due to my tables location but that’s not an excuse. One dish didn’t turn up until asked. No condiment after a request. I suspect an issue in the kitchen or comms breakdown with wait staff. I guess what really sums it up. Good idea but execution not quite up to par. I’m still giving 4 stars as it’s new Plymouth and not london or New York.
Best to book ahead, this place is busy for good reason - absolutely delicious food. Extensive menu is full of variety and the small plates are an excellent way to sample everything. This is my fav in NP.Food: 5/5
We loved our night at the Snug lounge, Gina served us and looked after us like a pro! Excellent customer service and atmosphere, we loved our vegetarian meal too along with an awesome buttery Chardonnay.Food: 5/5
Nice food choices and indoor vaulted atrium with good heating. Seating ok but not that comfy. Great for a few drinks and small and tasty combo food options. Parking: Small side street but plenty of parking next block outside business hours. Wheelchair accessibility: Ramp into main atrium
We reserved a table and thought we'd be sitting inside. But it so busy on a Friday night we ended up sitting on bar chairs in the very busy shared catering area. The music was blaring but we could still chat. The waiters and waitresses were very attentive and service was good. We didn't wait long for our order. The crisply fried shrimps and crab were delicious. My favourite was the broccoli and kumara balls. We eventually got a table inside and we ordered dumplings. They were rather salty for our taste but the rest of our food was yum. We both loved the atmosphere of the place especially once we were inside.
Love the food but a bit disappointed with the service surrounding the cyclone. We were booked in at 5pm and tried to call at 4pm to see if they were open as we live 30mins away. No answer and we called multiple times. Also sent a Facebook message with no reply and no updates on their Facebook page. It would have been great if the restaurant could have sent the patrons who were booked in for that day an email or phone call update as to weather or not they would be open. In the end we just assumed they were closed and ended up not going. Gutted we missed out on a yummy valentines dinner.
Great cocktails and yummy tapas style share plates, in a cosy, funky lounge. Service with a smile, great to visit with a friend or two. Would like more gluten free options.
Awesome place with a good vibe for some food and drinks. Wasn’t too keen on the cocktail as it just tasted like mango juice.
This place has tasty food, creative cocktails and beverages, smiling staff, an excellent atmosphere, elegant decor and a warm friendly feeling. We were happy with the prices for our experience and we enjoyed our visit. A quiet setting for conversation.
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