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Shosha NZ

  1. Auckland
  2. Auckland E-Cigarette Store
  3. Auckland Tobacco Store

Reviews, get directions and contact details for Shosha NZ

"Come and meet the team of vaping specialist at Shosha Westgate! We are NZ’s largest vaping retailer with over 120 specialist vape stores and an impressive online vape shop to cater to you wherever you are. We are proud to be offering Kiwis the largest range of premium E-cigarettes, vaping devices, mods, and all-in-one vapes. We have all your replacement parts available including pods, coils, E-liquids in all nicotine strengths, sizes, and flavours. Besides that, we also offer heat not burn devices, hookah, and shisha flavours. All the E-liquids that we stock do not contain any prohibited substances stated under the vaping law. Purchase from us with peace of mind from the biggest name in the market."
Address: 14 westgate drive, Massey, Auckland 0614
Phone: +6494800008
State: Auckland
Zip Code: 0614


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 10:00 - 20:00

Update Info

related searches: Vape shop, Vapes, Vape Shed, Shosha Hamilton, Shosha click and collect, Shosha near me, VAPO NZ, Shosha bongs
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Reviews
This is my favorite shosha vape store! Huge range of products, vapes and juices. Staff are very knowledgeable and helpful, also always very welcoming and accommodating regardless of how busy they are. Parking is good, I often get a park right out the front but if not there's a big carpark across the road for quick stops.
I popped in after work and was told by the team, children are not allowed in the store, I explained they are supervised plus 3ys and 8yrs old, am I meant to leave them in the car? There was also a sign in the window. They explained it's illegal to bring them in? I understand the legal age is 18, but I can't find any law stating I can't bring children in with me, supervised. If someone could show me that legal information, that would be great.
I am most impressed with the knowledgeable customer service and the incredible display of merchandise, going with the managers advice by comparison I was confidently able to make the right choice for my need, I am very happy with my purchase thanks. I recommend SHOSHA Westgate,
Wow, Normally go into this store through the week but just popped in today Sunday afternoon The lady I delt with has no customer service at all!! Don't think she wanted to be there, no “hello” I asked for a box of coils that normally get, she had a look and her answer to me “we dont have any” thats it?? Will go through the week in future.. the staff are a bit more friendly thro the week lol .. she needs a attitude adjustment and training in just being friendly, and maybe say a hello? And sorry if you don't have stock? Would be a start lol
Bought a $120 vape A WEEK AGO and the battery lasts 4 hours? Told it was a display model which is obviously the problem yet it's been sent away for up to a week for "repair" AFTER a week they did nothing. So to the owner 10 minutes of actual vaping is normal. Don't shop here these guys are a joke..
The staff are super helpful. We are new to vaping and we were sick of being ripped off by the “Big tobacco “ vaping options. The staff listened to our needs and quickly provided us with multiple options to try. We are now happily vaping away it could not have been made any easier to get what we needed at a great price. We would highly recommend this store especially if you are new to vaping and aren’t quite sure what you need.
Bad customer service. I frequent the shop because I work near the place and whenever I am there to buy a liquid they are happy to give me tester liquids for my vape. I literally bought the pan saffron flavour from here last week and they were offering me other brands as testers for my vape EVRN AT ALERT LEVEL 2. But today when I went in to ask for half a tank of tester liquid cause I forgot mine and desperately needed some I was told "sorry covid". What a shame the shop has become. I was employed at One of the soshas when they only had 5 shops in Auckland and the service we used to give was awesome. IF YOU ARE THINKING OF BUYING A VAPE OR ANY THING ELSE, I suggest trying other vape shops, I found one today in Fred Taylor drive and the staff are superr friendly there. PLEASE THINK TWICR BEFORE YOU BUY FROM HERE.
Purchased a vape for 140 dollars after a month of owning it - it broke. Battery part ended up smoking and melting my batteries which I had to throw them away as they were no longer useable. When returning to the store to return it the girl who served me was lovely and super helpful and told me the manager would text me once they determined what happened. The manager contacted me and told me they would replace the battery part but i requested a refund as I found the way the vape reacted dangerous and didnt want it back esp after not knowing what caused it. The manager told me they could give me store credit for the battery part but no refund. Which I also didnt understand as then I'd be going home with a broken vape im unable to use and store credit for cheaper than what I paid for the vape which just seemed pointless. After going back and forth they contacted the head office who allowed the refund for the vape but charged me for 2 new coils. When returning to the store the staff barely spoke with me and made me feel like such a burden even the person who served me once seeing the box for the vape even huffed as if they knew who I was which made me feel very uncomfortable. Heard bad things about this store prior but gave it the benefit of the doubt I definitely wont be returning.
Not very good at serving customers, especially when they don't actually acknowledge that there are people at the counter. Went in and stood at the counter said hello twice and the person who was in front of us didn't take any notice. So that is why the rating is so low for me. We were in there for a good 5 mins waiting for someone to notice so that is just bad customer service for me
Awesome customer service here, real friendly..I had no idea what I was looking for and was a little perturbed when I saw what was on offer but they sorted me out in no time and with a smile Thanks guys. A++ Lisa
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