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Selwyn Village

  1. Auckland
  2. Auckland Retirement & Assisted Living Facility

Reviews, get directions and contact details for Selwyn Village

"Established back in 1954 Selwyn Village, located in Point Chevalier Auckland and owned by The Selwyn Foundation is one of New Zealand’s first retirement villages. Selwyn Village provides apartments for those seeking to live independently, as well as those who require rest home, dementia, hospital level or respite care."
Address: 43 Target Street, Pt Chevalier, Auckland 1022
Phone: (09) 846 0119
State: Auckland
Zip Code: 1022


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Reviews
They should have an option for 0 stars. My mother was here for 3 years and while the first few years were fine at Caswell House, when she was moved to Kerridge House, things deteriorated rapidly. Mum was left in a room that smelt so bad, no matter how much we complained.. it was appalling the icing on the cake was the day we moved mum out they replaced the carpet. If we bought mum back in the evening, we would sometimes have to wait 10 minutes for someone to left us in...despite seeing us waiting from the tea room...Mum had an infection on her leg, which was worsening. I asked them to get a doctor to check. Two days later she was rushed to hospital and nearly died of sepsis.. they hadn't got a doctor as requested. The worst though was when my sister arrived to find mum missing in the afternoon... she went looking for her.. no one else did... not even the security that worked there. As it was becoming evening, i called the police. WE found mum down a track where she had fallen... near where she first stayed at Caswell House..it was awful.. of course we complained in writing and in meeting... The next day we went to talk to the "manager" about what had happened, we had booked a meeting time, she kept us waiting for 45 minutes, while she attended a staff member matter. We moved mum to Avondale Life Care in Rosebank road. Not fancy like Selwyn, but the care and respect was 100%. I saw an article on Selwyn this week .... i am going to send our complaint letters and responses on to the Health and Disability Commissioner... they need to step up their game.. or the board and CEO should go!!!!
My mother has been at Sarah Jane for two years and before that at Brian Wells both within the Selwyn complex at PT Chev. The staff are fab and the amentities are good for her to have a comfortable life. Can't speak highly enough of the staff.
My mother went here using the hospital and recovery area.Good staff nurses nice garden area they have a chapel..And a bus route comes through which is convenient
clean village ane agecare. staff are nice too. had visited few time there nice place.
The staff here are all nice and very helpful.
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