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Reviews, get directions and contact details for Scarlett's Room

Scarlett's Room

About

Scarlett's mum & dad have decided to join together both their love of decor design and graphic design to bring you wall decals to update any space!

Products

Wall Decals
Custom Wall Decals



"Great cocktails food music and hottest vibe. Visit us."
Address: Queen Street, Masterton 5810
Phone: 0278745505
moc.liamg@znmoorsttelracss
State: Masterton
Zip Code: 5810


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00


related searches: Scarlett's room escape room, Scarlett's room reviews
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Reviews
The service was great! I also loved the shrimp and the pizza though I was expecting something more. But it was okay. What we didn’t like was the pasta. I don’t know if it really taste like that but something about it’s aftertaste was off. Their cocktails were great! We ordered margarita and espresso martini.
Such a vibe! Restaurant that turns into a party at night with bottle service. So many special guests show up! The food is amazing try the chicken supreme! Drinks are fantastic, and the whole restaurant is just so pretty! The red hues are a vibe and the atmosphere is so fun!
Honestly such an amazing place live the vibe love the workers! Such great service but overall the food was delicious! Keanne was amazing she recommended the drinks and the food and honeslty hands down the best pizza I’ve ever had! She was so good to us she definitely took good care of us when we visited! The drinks on the other hand was lovely I highly highly recommend checking this place out if your ever downtown! They turn into a night club after hours
The place is beautifully decorated and I love the ambiance. Great music, every song hit. The owner and the staff were so nice. Service was a bit slow but I wouldn't blame the waitress because it looked like she was of two working that night. The vibe was more intimate earlier in the night but eventually liven up once the DJ arrived. I wish I had tried the food.
Recently had an event here and booked weeks in advance. Atmosphere was great but the food took 1-2 hours to be served and some orders could not be fulfilled as they ran out of dough/ingredients. Even after receiving some of the food, it was subpar. Some brand of beers were also unavailable but was valid considering the occasion. Its shocking as the restaurant seemed unprepared to accommodate a big party considering it was booked weeks in advance.
I had the pleasure of checking out this spot this weekend, what a GEM!! Music was on point and the staff were amazing! Our waitress was a young lady whose name starts with *K* sorry I can't remember her full name. Her work ethic, knowledge and professionalism is unmatched. There were no delays in being served or extended wait time, everything just flowed so nicely! We had dinner then joined the after party! I was concerned that it would be impossible to enjoy myself in such a small space but I was proven wrong in minutes! So don't judge the book by its cover! The MC and DJ turned what was a cute dinner spot into the most amazing atmosphere!! They had everyone dancing and singing! The bartender is a blessing to this place, I have never seen someone under so much pressure stay composed the way she did! She worked non-stop and her drinks were made well and stayed consistent throughout our visit. The cocktails we tried were Highly recommend red Apple Smoked Old Fashion,Lychee Martini, Sangria We arrived at 7:30pm and left at 2:30am. It was truly a great time! If you are looking for a spot with a smaller crowd but great vibes this is it!! HIGHLY RECOMMEND! 10/10 To the management team, great job on hiring a team that works so well together!!
We came here for a reserved birthday dinner. 1. The food for the group arrived between 2 and 3 hours late. 2. The chicken was “on its way in the truck” 4. 3 duplicates of meals were brought out before the actual accurate meals 5. Several drinks never arrived 6. The manager took 20 minutes to speak to us after we requested her multiple times. She would walk past us and ignore attempts to resolve our issues. 7. When another staff member finally got her to come to us, she was argumentative and kept saying we would accept the service she had been offering if we were at McDonald’s. They did not want to do anything more than apologize until we insisted on a resolution. This was unfortunate, at best.
If I could leave -5 stars I would. To think that I’m writing this review while I’m still sitting in the restaurant. Been here since 8:50pm and it is now 10:51 and no one in the group has received food yet. Not sure if they’re short staffed or what. Firstly, walked in and there was no host to great us. Booked an 8:45 reservation and was told they didn’t even have the reservation. Then I was told to take a seat because the table wasn’t ready. After 15 minutes of waiting I was told they double booked our reservation. So they pushed together some tables, forcing other customers to move.There was little to no customer service.Our waitress tried to double charge us. We ended up getting our food around 11:15pm and one person didn’t even get her food after placing her order from the old menu apparently. The old menu which they told us to scan once seated was no longer available. Why would you have two menus instead of just one updated one? I have also never had to ask for utensils anywhere I’ve been. I have never been told I can’t have more water because they don’t have enough glasses and I already have one infront of me. Calamari was stale, pasta was cold. One dish had a whole piece of onion skin in the pasta. Mussels were damn near going stale. And on top of that we waited almost a whole other hour just to receive our bills so we could leave. Horrible experience. The McDonald’s I had after was better.
We had a confirmed birthday party of 10 and when we arrived they double booked and gave away our table. They then sat us in the front on high top tables that they had to shuffle ppl around so we could be seated. We then ordered and it is now 2 hours and counting with no food in sight. When I asked what’s happening in the kitchen I was told, “it’s slow today”. This is absolutely ridiculous. We orders appetizers that haven’t arrived yet along with the mains. Don’t come here
I had a great time Tiyan really went above and beyond to accommodate me and my friends. We had a great time music is mostly afrobeats and enjoyed that as well. Will go back soon!
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