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Reviews, get directions and contact details for Palm Pacific Resort & Motel

Palm Pacific Resort & Motel
Streamlined apartments with kitchens in a relaxed motel offering hot tubs, a tennis court & pools.
Address: 413 Port Road, Whangamata, Whangamatā 3620, New Zealand
Phone: 07 865 9211
State: Waikato
City: Whangamatā
Zip Code: 3620


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Reviews
My daughter and I stayed Thursday and Friday night in unit 19, it was clean and tidy with very comfortable beds. We found location was absolutely perfect and quiet! The management and staff were very friendly and knowledgeable of the attractions and events happening in WHANGAMATA! I personally would recommend The Palm Pacific resort and motel to discerning travellers to stay here! Hassle free with nice tennis court, pool area and pentque court!nArthur C. CHARLTONnwest Auckland NZ
We booked two apartments. One for our daughter and our twin teenager granddaughters and one for us and our teenage grandson. Wonderful location and amenities with pool, tennis courts and a huge laundry etc for familiesnHowever the apartments are individually owned and there is a huge range in the quality of the apartments. Our apartment 26 is very mediocre and in need of a refurbishment,, particularly in the bathroom and scant kitchen utensils. Vague noise from the pub. The other apartment we booked was 21 and much better equipped in the kitchen. We looked in at other apartments and saw that some are very nicely furnished and more upmarket but empty so we wondered why we were given one apartment which was inferior.
Having stayed at Palm Pacific many times over the years, my husband and I noticed during our last stay, that the beds in unit 7 are saggy and really uncomfortable. It was disappointing that when we let our discomfort be known, there was passive aggression from the managers. They said: 'We simply cannot expect an owner to spend $1000+ on a new bed because of it not meeting the needs of one guest.' And 'Perhaps Blake court Motel or Breakers might be a better fit for you if you are after more consistency within the rooms for bed quality.'nThe model of Palm Pacific is that individuals own each unit and managers run it as a motel. This model is clearly not working in the best interests of customers.nIt would seem that not only the quality of sleep available is going down, but also the care for customer experience.
We stayed at Palm Pacific Resort & Motel and overall had a good experience. The rooms and bathroom are a bit outdated and could use some modernising. If you’re travelling with kids who are light sleepers, I’d recommend asking for a room on the top floor — we could hear the guests above us running around for most of the night. On the positive side, the pool and outdoor facilities were very nice and well maintained. The location is excellent too, just a short walk to the main street of Whangamata.
Awesome rooms .you are right in town .there was only one other couple there so was very quiet .but weather wasnt good .but would get very busy over summer .beach hop etc .love coming to whangamata
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