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Reviews, get directions and contact details for Onewa Doctors

Onewa Doctors

About

Our Mission Is to provide comprehensive Primary Care General Medical Services to our patients.

Story

Onewa Doctors is a shared two Doctor practice situated on the lower North Shore of Auckland about 5 minute drive from City Hall across the Harbour Bridge. It has a stunning outlook back across Auckland's harbour towards the city and is located on a main thoroughfare. There are many local attractions and shopping centres within a short walk or drive from the Practice. The Practice was established by Dr Holgate in approximately 1930 and moved from Northcote to Birkenhead in 1937. The exquisite art deco building that houses the Practice was constructed as a Clinic with the Doctors house behind it in the 1930s. Dr Holgate was succeeded by Dr Davies and in 1968 Dr Gary Johnstone took over the clinic. Dr Appanna succeeded Dr Johnstone in 2006 and Dr Naidoo joined him in 2010. In 2014, Dr. Elvie Nario-Anderson purchased the business from Dr. Appanna. After 2.5 years the practice has outgrown its current location as enrollment increased and premise is unable to support the services thatthe practice canoffer its clients. Thus in January 2017, we see the end of an era and transferred the bustling practice to a business complex (Chealsea Business Park) in 162 Mokoia Road, Chatswood. The practice slogan "Caring for our Community since 1930" tells its own story. The practice is very well equipped for General Practice and Emergency Care and is a member of Waitemata PHO. The Practice is Cornerstone accredited by the Royal New Zealand College of General Practitioners and HDANZ and also accredited by the University of Auckland as Teaching Practice for Medical Students and by theRoyal NZ College of GPs as a teaching practice for GP trainees.



"We're a general practice with a long history of serving the Birkenhead community. Our name comes from the original location of our clinic, which was moved to Chelsea Business Park to better meet the needs of our patients.At Onewa Doctors we value compassion, education, and patient empowerment - we want to make decisions with you, not for you. If you would like to enrol with our clinic please call our friendly staff or visit our website."
Address: 162 Mokoia Road, Auckland 0626
Phone: +649-4183832
State: Auckland
Zip Code: 0626


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00


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Reviews
So disappointed with how they are using Covid phone consultations to rip people off. I originally phoned just to get a renewel of my pill prescription, but instead of getting charged $30 for the prescription fee I get told I need to have a phone consultation, even though I feel absolutely fine. Then I get told to go get some blood work done in order to carry on with my prescription and make sure everything is fine. I then get a message saying I need to make an appointment to discuss my blood test results. Here i am thinking something is wrong, only to get informed in a 1 minute conversation that my blood is normal, i just have low iron. Which could've just been sent as a text message but instead i get charged for another phone consultation resulting in my total cost being $126 when all I wanted was a renewal of my pill prescription in the first place. Total rip off.
I would like to thank Dr Anderson and her team for their friendliness, helpfulness and caring manner. Since registering white this practice I happy to say I am well on the road to happier, healthier me. Dr Anderson has dug deep into my health and made a few changes to meds and I am able to function as a normal human being, forever grateful for spending so much time listening to get a clear picture of what was going on , not to mention the evening calls to see how I was doing and share results with me. A truely caring , compassionate Dr who treats you as a human not revenue . Highly recommend this surgery Regards Sharon Chatterton
this clinic has served me and my family way beyond call of duty. the reception staff are very helpful and friendly. the doctors have offered support far more than any doctors we have had in the past. i wish all GP clinics treat their patients this way. keep up the good work!
Rang up try to make a booking for my toddler who got fever for the last two days. I know im not registered with them and I got so mad I forgot the name of that lady who was answered my phone. Cheryl well, she talks like a machine .... Don't even have any human emotions or compassion towards a mother who got a sick child. Keep saying No. Blocking me out of the door. She can just simply say:" you might be better off take your son to your registered doctor or go to the hospital or suggest something useful. No..... She just talks like a cool empty machine. Very disappointed and I will definitely not gonna transfer to you guys.
My teenage son had a blood test while enrolled at this practice and 6 months later after transferring to Whitecross, I found out he has a rare genetic liver condition which was noted on his original file that was transferred from this practice, but neither him nor I was ever notified. Shocked and disappointed. The reply from Onewa Dr's below that we were not enrolled is incorrect, we were enrolled for over a year and at the time this review was written. I have since transferred to another GP. In respect to the practice's edited reply which discusses the test results without my permission, this is clearly marked as a genetic syndrome that I needed to be informed of, out of normal range, and flagged on the lab report. I have no faith in a medical practice that does not inform patients or parents of abnormal test results and then seeks to minimise both the result and the lack of communication. My son was the patient, not myself, and that is irrelevant, he is underage and I am his parent, neither of us were informed. You have located his records but rather than contacting me you've posted his medical information and also provided false information in a public place. Disgusting.
Only after seeing another GP have I realised how much stress this practice caused me. They misdiagnosed me and lied to me! DO NOT GO TO THIS PRACTICE!
Cool, fun and professional doctors! Receptionists are always friendly and considerate on call and in person. Highly recommended!
This practice always deliver exceptional service!Never had a bad experience.We have been going to this practice for over 9 years now and their service is just phenomenal.Very professional and thorough.Keep up the good work and all the best!
Really warm and friendly staff and I have high respect for Doc Elvie in simplifying medical terms so we can fully understand what it means…
The staff and doctors were very helpful and kind! Loved their assistance and service!
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