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Reviews, get directions and contact details for North Western Toyota

"We’ve been servicing the West Auckland and greater Auckland area since 1989 and we have built long lasting relationships with our customers in that time. No matter what you are looking for, a New or Used vehicle, 2WD/4WD, Manual or Automatic, Petrol, Diesel or Hybrid Petrol/Electric, contact us we can help."
Address: 5 Delta Ave , Auckland 1989, AUK, NZ
Phone: 09-827 2130
State: AUK
Zip Code: 1989



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Reviews
This was our first Toyota service experience and we are really disappointed for their service. I am not particularly knowledgable in car details and had a faith that if there is any issue, we would have known after recieving the report - our car had a damp/oil smell after the service and over the course of two weeks now our air conditioner stopped working cooling doesn't work, we asked them what we should do and they asked to pay us extra 300 for fixing it. Also the reception guy didn't explain what is going to happen or what we are paying for, other than asking to sign a paper and come back after 45minutes. Staff members looked a bit stressed as well overall I don't want all the details but I was expecting to get some intro or explanation of what I am paying for. Never want to go back this place.
You guys are brilliant, you came through for us in our hour of need! I was so worried about the car konking out on the motorway and you managed to fit it in to fix. Always professional and so helpful. Thank you so much each and every one of you.
I ordered parts for my car even its not take half day to arrive.Excellent customer service and overall experience. Highly recommend! Thanks Mohammed
Zuber is your go to person for all queries related to car parts and mechanical issues. He literally fixed my problem in seconds. Give him a raise toyota!
Friendly staff. Great service. Very timely and keeps to the time frame promised.
We had our vehicle booked in for a service and an infotainment system upgrade and the use of a loan car. the team were very very helpful after being told by bookings that the infotainment upgrade might no be able to done on a saturday they said they would get it done. very friendly staff. highly recommend.
They have given me good and reasonably priced service but last service they stated that my tyres needed replacing. I was a bit puzzled as I had had new ones put on not too long ago so went for a second opinion after my mate told me he reckoned they were fine. The garage that I went to sell tyres but they reckoned they didn’t need replacing for some time. Now, 6 months later I have had a WOF and the tyres are still fine. Hint hint there is a tyre workshop right next to this Toyota garage. I talked to a girl from reception and she just shrugged her shoulders. Make your own decisions about your own tyres peeps.
I have had the pleasure of getting my car serviced at New Lynn Toyota when Auckland moved from Level 4 to Level 3. Right from the get go to the end New Lynn Toyota made the journey a wonderful experience for me. A customer experience like no other, the team at New Lynn Toyota are superb, customer focussed and superfriendly. They make you feel welcomed and treat you like how a customer should be treated. Knowledgeable plus expert advice, the service team did a great job and I could feel the positive difference in my vehicle when I left . Zuber, Stephanie,Neesha and the team I thank you and I will surely be seeing you in the near future.
It was awesome to walk into reception/spare parts area and be greeted by a beautiful woman with a smile on her face ; who was very helpful. If car part were cheaper, i would do a whole lot unnecessary work on my car just to see that beautiful smile regularly
Excellent customer service from Hamish.
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