FreshChoice Green Island
9 km
The shop is a good size for popping in and out, or for doing a weekly shop. I bring m...
Reviews
It was Thursday before Easter. The car park was chocka, but they had 3 or 4 people directing traffic. I needed a disability park and they sorted it for me.nNot too busy in the shop. Nice, clean, bright, and helpful staff.
I didn't like the way the guy at lotto spoke to me, I know people think im gay as I was abused as a child and mock my appearance. I have over 10k followers on tiktok and post stuff about assumptions that people make. I use New World gardens because its closer to my rented apartment but this experience made me feel depressed and i will not return.
UPDATE: New World got around to contacting me eventually to apoplgise for the poor service and offer a refund on the defective eggs.nnTLDR: New World knowingly sold me a disgusting, unedable, broken egg.nnPurchased a carton of 12 New Day eggs, upon reacing the checkout I realised one of the eggs was deformed - not broken but actually deformed with a hole in it. The attendant asked if I wanted another carton but there were no more left to switch it with. Instead I asked if they could remove the one gross egg and apply a discount to account for me purchasing one less egg. they said they couldn't do that but I don't see how that is the case as I'm pretty sure a manager could do this in a matter of moments. I asked if I could chat to a manager about it but I never got to speak to any manager. I'm not even certain that the attendant actually went and found their supervisor in the first place when I asked her to. I feel very ripped off as I had to pay for the egg that isn't usable, and the checkout attendants were very rude, gossiping to each other and not even looking what they were doing as they continuously ran the conveyer belt so that my basket kept bashing into me as I attempted to unload it. This is not the first time staff have been rude to the point of concern while I have been at gardens neworld. I don't like shopping here at all any more, almost all of the cans on the shelves are dented and I've brought nice cheeses that have expired before reaching its best before date countless times from this store. Unfortunately it's the only supermarket close to my house.
I shop here all the time because I'm disabled and they offer a trolley you can take home, however today there were absolutely none and even though I explained I need a trolley they would not make any exceptions and the man at customer service just smiled at me instead of helping, honestly ridiculous that there's no accessibility at this shop
Great customer service, good price. Most of the stuff are available for daily need. Big car parking lot...Close to botanic garden and only 10 minutes walk from Otago uni.
FreshChoice Green Island
9 km
The shop is a good size for popping in and out, or for doing a weekly shop. I bring m...
