Incredibly friendly and helpful staff!nVery easy to start renting a unit, didn't have to visit during office hours to gain access.nRecently needed to move to a larger unit and didn't know where to start so popped into the office. Jordene was so kind, patient and helpful, explaining and showing us options, reassuring us with all details in follow-up email and making the move, purchase and credit transfer seemless. Couldn't have been better, highly recommend!nVisited yesterday on a busy day, still able to easily access units and with the layout no one was rushed or stressed to get in and out of the place, which is ideal considering moving can be very stressful.
Friendly service. Easy access. I didn't get a refund because didnt give 7 day notice before vacating, which was fair. Overall, spacious and clean storage. Get a padlock for your storage.
Disappointed to be slapped with a 24% price increase after 5 months in storage, with them well aware I am overseas for a year with little option but to wear this increase. Service adequate otherwise.
difficult.nninitial low prices with strings attachednni suspect this Australian revenue generator pays staff commission as they r extremely efficient at sending the bills out and dedicated to ensuring nothing slips by the waysidennnot many smiles at the base, zero access after 10pm and on public holidays no local numbers an 0800 diverts to austalia dont think they ipen til 11nzt as no answer and it does annoy me to hold sometimes for awhile, explain my business, go on hold again, with the possibility the call wont be answered at the branch.nni dont like it but i liked storage one a lot they knew my name helped me a lot and was friendly and happy.nnan australian fund selling nz space dafuqnnaw yeh and i had to pay 50 bucks to use the bin
Terrible! They lure you in with a good rate and increase regularly. Service is terrible now Devon.They literally hound you if your account isn’t paid one day after it’s due, followed up even by a phone call. Give people a break, it was a long weekend, the account was due on Friday
Kiwi Self Storage - Newlands
1 km
An incredible company to deal with and an even more incredible branch Newlands, Welli...
