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Mitre 10 MEGA Porirua

  1. Wellington
  2. Pori̇rua Home İmprovement Store

Reviews, get directions and contact details for Mitre 10 MEGA Porirua

Mitre 10 MEGA Porirua
Address: 3 Semple Street, Porirua City Centre, Porirua 5022, New Zealand
Phone: 04 233 8009
State: Wellington
City: Porirua
Zip Code: 5022


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
Terrible customer service. I wanted to look at the clearance plants but could not see them. I asked one of the staff if she could show me where they were, she looked cross. When I went to pay at the till,Op: 72S there was no name on my receipt was not happy to serve me, no welcoming smile, no hello. Just a humpy looking face. Not a friendly store, at all. We will stick with Kapiti, where the service is exceptional.
Garden centre is beautiful, cafe is fantastic and the shop itself is really clean and lovely. But the toilets are the only real serious let down. I’ve noticed this for a long time too . Not just a one off. They really let down the place. They are very smelly. But not new smells from people using them. Old urine smell in the ladies and men’s too. And the disabled toilet has a dodgy lock on it. They have written instructions on how to make the lock work but there’s actually no way to know if it’s locked properly from the inside. I really love this place but I will hesitate to go there due to this reason which is a shame.nI feel that from a sales point of view, it’s a missed opportunity. Why not demonstrate how effective the products you sell are by actually using them on your own facilities? And maybe put some nice smelling air freshener in there which is also sold at your store to inspire people? I really hope to see a change
One thing you can be sure of shopping at Mitre 10 Mega Porirua is friendly staff both in the cafe and in the main store. A wide range of product options at competitive prices. I prefer to shop where the staff make me feel welcome and part of their day unlike some similar stores. Mitre 10 staff make it worth the visit. I make Mitre 10 Porirua one of my regular destinations as I inevitably enjoy the experience and the cafe.
5 star review for the lovely young Pasifika woman apologies I didn't catch her name but wanted to make sure she was identified who assisted me on the 25th of June around approx 5/6pm with my dehumidifier. I brought in my dehumidifier almost at 2 years old due to electrical faults and concerns, wanting to check my warranty and if I could get some help. Initially I was assisted by an older lady who misunderstood my request thinking I was after a return/refund, after I had specifically asked for some help with my machine that had sparked when I plugged in & was wanting to know if it was still under warrant and/or if someone could help fix it. She then proceeded to tell me I needed a receipt even after I showed my online contact with Mitre 10 noting the staff could call the shipping store upon arrival to assist and get the receipt details as it was an online order, but she told me to ring the store myself. As I went outside to grab the machine from my car & brought it back in with my daughter, I hear the woman telling the young lady I was after a refund/return which was in fact untrue, I quickly corrected her and this is where the young lady came in and helped me out. As I purchased online there was no physical copy but she was super helpful as I showed her the email contact with Mitre 10 & online details i could provide, The young lady got the initial staff member to call up the shipping store and was just super helpful and sorted it out fast and efficient. Great customer service, attentive, listened to what I needed and I was able to get a replacement as I was still within my 2 year warranty. The difference in service was visible & I think shes a great example of perfect customer service. Thank you very much to this young lady- approachable, super helpful and super happy with the outcome.
Great service and easy to find what I needed. Growing up it used to be toy stores, but now it's hardware stores that I love spending time in, and this store you could get lost in - there is so much to see. They have what you need for any project and super helpful knowledgeable staff
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Mitre 10 MEGA Porirua map

Directions to Mitre 10 MEGA Porirua with public transportation

Titahi Bay Road at Semple Street 40 meters
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Titahi Bay Road at Elsdon Park 60 meters
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Porirua - Semple Street 60 meters
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Porirua - Parumoana Street 140 meters
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Wi Neera Drive opposite Pirates Cove 150 meters
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