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Reviews, get directions and contact details for Michael Hill

Michael Hill

About

Michael Hill is a specialty retailer of fine jewellery and accessories. With over 300 retail stores across Australia, New Zealand, Canada and the USA.

Story

Our facebook wall is a place to talk about everything Michael Hill. We encourage you to post questions, suggestions, stories and experiences on our page. We love hearing from you, so please keep in mind that we want everyone who visits the page to feel comfortable. Please keep the conversation respectful.
Michael Hill, in its complete discretion, may choose to remove offensive, indecent material, spam, advertising messages, information which it believes violates privacy or any other laws, the legal rights of any person or entity, industry regulations or postings which do not follow Facebook’s terms of use (http://www.facebook.com/terms.php).
Without limiting the above in any way, posts containing any of the following types of content can and will be removed:
• that contain political agendas, obscenities, discriminatory language, abusive or other language not suitable for a public forum
• Comments that threaten or defame any person or organisation or personal attacks.
• Advertisements, ‘spam’ content, phishing content or references to other products, offers, or websites
• Any content about Michael Hill products or services that is incorrect, inaccurate or misleading
• Any content or materials that you do not own, or for which you have not secured all necessary rights
• Email addresses, URLs (http://www.michaelhill.com/ is acceptable), phone numbers, physical addresses, or other forms of contact information
• Derogatory comments of any kind
• Multiple successive off-topic posts by a single user
• Repetitive posts copied and pasted or duplicated by single or multiple users
If Michael Hill perceives a post to be damaging or dangerous or if you offend these rules you may be blocked from posting either temporarily or permanently. Michael Hill may also moderate posts.
For your own safety, please do not give out any personal information on our public facing wall.
Whilst we try to read and respond to as many comments as possible, please understand that this isn’t always possible and that comments posted to this Page do not represent the opinions of Michael Hill or Facebook. We’ll be on hand Monday to Friday 8:00 – 5.00pm AEST to answer queries about Michael Hill products and services – so if you are posting outside these times, please be patient!
Staff of Michael Hill – we value your input to this page but please remember your social media policy. You can retrieve a copy of this from your manager.
If you have any further questions regarding our products or services, you can contact by sending an email to [email protected]
Michael Hill does not endorse any posts placed on our page and to the extent permitted by law, Michael Hill excludes all liability related to or connected with your use or access to our Facebook page.
References to ‘Michael Hill’ are to the related corporations to Michael Hill International Limited.



"In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet groundbreaking vision: to make fine jewellery accessible to everybody. 40 years later, Michael Hill has more than 300 stores in three countries. We remain committed to creating quality jewellery for our customers to cherish for a lifetime. From 1979 til now and into our future, one constant underpins all that we do: we're for love."
Address: 7 Catherine Street, Auckland, Nouvelle-Zélande 612
Phone: +6498351436
State: Auckland
Zip Code: 612



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Reviews
What a fantastic start for our Christmas shopping! The experience of buying at the store was absolutely satisfying with their staff, approachable & professional. My twin and I had a lovely male staff to assist us, and in the last half with the help of the store manager to complete our happy tidings of receiving a five-star service and jewellery purchased $$ well spent in this store! One item to purchase turned out to be three instead because they're worth it!! They were simply brilliant guys and very handsome too, I might add..Happy holidays everyone!
The staff are so kind and very helpful. Sally helped us this morning and she is such a kind wonderful person. She helped my nan get exactly what she was looking for and for a great price too. Thank you so much Sally! :
A very good customer service provided today by the young man named Mani ….. keep up the good work….great knowledge and experience was very good with the young man finally ending up with buying a ring today for my better half… thanks Mani for your service…..
Not a biggest fan of Michael Hill because the staff don't give you time to think. Anyway as I was out on Tue 4th Jan 2022 looking for rings my family told me to have a look at the Henderson store. Most of the rings didn't have price tags on so I asked the Asian staff why that is. Response was laughable. She replied by saying "we don't have tags to put the price on all the rings", to which I replied, "are you serious with that explanation". I know damn well it's again another marketing strategy!!! Do they really think customers are stupid!! Very Disappointing as that forces the customers to engage the staff to ask for prices. I just want to look on my own at my own pace and make my own decisions without staff pushing me to like something which is what happened at the St lukes store a few weeks earlier.
I purchased earrings from Michael Hill in NorthWest which had unfortunately broken. I went today to the branch in Henderson, hoping to have them fixed or replaced. I was helped my Sam, who I explained to I did not have the receipt of my purchase, knowing that it would be in their system. After searching their system and looking at the earrings he told me that I was lying as it was not in the system and he couldn't see the Michael Hill mark. So I showed him my payment from my bank, which he then found the record of my purchase. I was VERY unhappy being told that I was lying after I and my mother had told him we purchased the earrings at the Michael Hill at NorthWest. Poor customer service and I didn't get an apology from him either. Would not recommend coming here after being treated like that.
I was served by Tianna, the lovely Asian lady. Lucky she pointed out that what I bought is very small and delicate, which in my opinion is not something that I would buy for my husband. But because I paid online, and the chain looked big, I didn't read the fine print haha. Anyway, Tianna was awesome and had to change to something more appropriate for my hubby. I didn't mind to pay the extra for the one I chose but it was worth it. I'm very satisfied to what I bought and thanks to Tianna. Will definitely be back. Thank you Tianna and the team Michael Hill at West City
I have been fortunate to come in contact with people like you. You, my friend, are truly a beautiful and wonderful human. Thank you so much Tianna for always helping me choose the jewelery and great customer service.
I placed my first click and collect order and the whole process was seamless. I was able to pick it up in 2 hours. The team was very lovely and friendly. Thanks guys
Shannon was fantastic. She knows her stuff and super friendly. She went the extra mile for us and just wanted to use this platfrom to show our appreciation. Keep doing what you do Shannon.
Great experience at west city Michael hill, was served by Sofhia and also her manager, they were both so nice and friendly and found exactly what I was looking for. I love my new necklace and would definitely come back again, thank you
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