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Michael Hill

  1. Auckland
  2. Auckland Jewelry & Watches Store

Reviews, get directions and contact details for Michael Hill

Michael Hill
"In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet groundbreaking vision: to make fine jewellery accessible to everybody. 40 years later, Michael Hill has more than 300 stores in three countries. We remain committed to creating quality jewellery for our customers to cherish for a lifetime. From 1979 til now and into our future, one constant underpins all that we do: we're for love."
Address: Shop 50 North West Shopping Centre, Corner Hobsonville Road & Fernhill Drive, Auckland 0614
Phone: +6492810590
State: Auckland
Zip Code: 0614


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 18:00
Sunday: 10:00 - 17:30

Update Info

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Reviews
Absolutely had the best time in here finding our wedding rings. Izzy looked after us very well and ensured that we had many options to choose from to find the perfect one for us!
Loved my experience here today, was purchasing a parting gift for my boss and the ladies here were so lovely, helpful and bubbly. Loved our chat today too. There was no pressure to up sell, it was just good old fashioned customer service, how it use to be. I'm so sorry ladies, I've totally forgotten your names, but I managed to purchase a couple of things for me too hehe. Keep safe North West Team and keep doing a great job x
Went to return an unworn bracelet because it was the incorrect size. The woman then assured me it was the correct size after numerous times me explaining it needed to be just a tad longer because it was pinching my wrist. 1/10 On talking to the brick wall.
Absolutely disappointed in the repair of a gold I took in a few months ago. I only went to open the bag today, when I remembered I had the chain fixed, and was so disappointed I hadn't opened it earlier. The chain was just soldered back together with no thought of how it would turn out or look. If anything the chain is now ruined! It is not flexible where the “repair” was done and the gold is completely a different colour. Now I have to waste more of my time to go back to the store to complain.
"Was able to find exactly what I was after via a google search, put the item on hold from your website and then just check it in store and make the purchase.
Amazing customer service. Wasn't sure what I wanted but was greeted by a beautiful smile from the eyes as we are marsked up Gigi at Northwest. She assisted my whanau and I with great advise for my daughter's bday present, along with the purchase and making it extra special, Gigi had bought out cards and envelopes for the siblings to write notes of love to their sister. Going that small extra mile really made us feel welcomed and valued. Appreciate your services and will definitely come back. Thank you.
Had a great experience at Michael Hill. Went to a few stores looking for the perfect engagement ring, before finding it at Michael Hill. Thank you especially to Tulip, who was very helpful and patient as I looked through options before finally finding the perfect one.
Bad customer service, manager did not know about the extended refund policy. Would not recommend this store
Very disappointed with my service today from manager Tulip Ar. After asking her to detangle a newly opened necklace, I was aggressively informed that I had to pay $50 for this to be sent away, she even told other staff no who were trying to help detangle the necklace and wouldn’t allow them to do so? Very upsetting as I had given the necklace to a friend for her birthday and the whole ordeal has made her gift not very merry at all with her not even being able to try it on
Highly recommend a sales person, her name is Jojo, she did very good customer services and help me a lot about diamonds with her professional knowledge.
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