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Reviews, get directions and contact details for McDonald's

McDonald's

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Open 24 hours



"McDonald's® has been New Zealand's favourite family restaurant since 1976. For almost 50 years, we've been providing millions of Kiwis with quality food that is served with a smile. With over 160 locations nationwide, Kiwis don't have to travel far to find their classic Big Mac and fries, a Happy Meal for the kids, or a great tasting cup of barista-made coffee. Almost everything we serve is sourced locally, and we take pride in supporting great New Zealand suppliers & their quality ingredients. There's dine in, Drive Thru & take out options, plus McDelivery® through our selected delivery partners and you can also keep track of the latest offers via the My Macca's app. We're also proud to be the mission partner to RMHC® New Zealand."
Address: 117 Maniapoto Street, Otorohanga 3900
Phone: 07 8738525
State: Otorohanga
Zip Code: 3900



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Reviews
The food and coffee we ordered need a lot of improvements. There are 8 of us and when our different orders came, it is not up to Macdonald's standard. In fact, was rather disappointed where this outlet does not serve MacDonald's Gourmet Burgers. So I ordered Double Big Mac, and when I first open up the box, the looks are so pathetic. There are hardly enough sauce on the beef patties. The Management needs to work on the staff's attitude towards food preparation and need to take pride in their own presentation of the food. The coffee served was totally undrinkable and makes one of my friends feeling sick and nauseated. I sincerely hope the management should have a thorough with the settings of the coffee machine. I gave 3 stars ratings basically base on one staff. A very friendly and attentive staff who bothers to constantly remind customers to watch out as the ground is wet and slippery due to the rain. While being busy, he kept us "entertain" and relate to different customers. Good Job! Parking: There are many parking spots and two right in front of the main entrance.
Awesome maccas, great friendly crew and couldn't fault the food. Restaurant interior very clean, modern with several separated dining areas to suit all types of people. Table service, counter service and self service. Great little toddlers area too.
Bought 3 share boxes some nuggets and some other meals quite disappointed with my Big Mac by the look of it was rushed but please why is it look like Big Mac but it’s a quarter pounder no lettuce another thing pls my kids were very disappointed with there drinks we didn’t order no sugar drinks all of our drinks are no sugar please improve your services also prepared our food Probably don’t rush cause we do paid for our food isn’t a voucher it’s money… I don’t want any refund or any just wanted next time please don’t rush our order just prepare properly… Parking: Drivethru park 3
Our number was called and staff member just walked away. Once we got to counter we had to call him back to make sure the order left on the pickup counter was ours. He hardly even acknowledged us, didn't even look over when questioned. Meal was very average at best. Bacon was super chewy, chips were over salted. Best thing about meal was the drink.
There’s a friendly guy who looks to be a manager constantly on the move…. Sweeping the floors and wiping tables down while seats are still warm. Very clean. Good stuff!! The wife notices this kind of thing!!
They have quick service and rarely make mistakes with your orders. It's small and on the main drag head either North or South. There are some beautiful sights to see around the area and you can stop at MacD's on your way pass.
Very clean and tidy. Happy staff, good atmosphere. I would go there again if I'm in the areaFood: 4/5
Hot chips!!! Even tho they were busy. Food was a good time. Best service for McDonald's A+Food: 5/5
What amazing customer service I experienced, the food was fresh, not like our Taumarunui store. Keep up the fantastic job you're doing!!! Merry ChristmasFood: 5/5
Not bad at this location. Quite a fast paced locale but handled the crowd fantastically. Food was as it should be. It was the atmosphere that was quite impressive in terms of space and comfort. Always a pleasure at McDonald's.
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