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Karen Walker

  1. AUK
  2. Auckland Women's Clothing
  3. Auckland Shoe Shops
  4. Auckland Accessories

Reviews, get directions and contact details for Karen Walker

"A Newmarket icon, Playpark by Karen Walker presents the latest Karen Walker clothing, jewellery, eyewear, fragrances and accessories complemented by a fun-yet-luxurious edit of unbeatable cult classics, elevated essentials, special collaborations and hard-to-find or exclusive pieces by some of Karen’s favourite brands. Combining luxury and street, you’ll find coveted limited-edition collaborations amongst exclusive drops of streetwear and elevated everyday classics from the likes of Levi’s, Birkenstock, Veja and Converse."
Address: 6 Balm St Newmarket , Auckland 1023, AUK, NZ
Phone: 09-522 4286
State: AUK
Zip Code: 1023


Opening Hours

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00
Saturday: 10:00-17:30
Sunday: 11:00-17:00

Update Info

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Reviews
Today I popped into the Newmarket store and was served by a lovely Asian lady as I was figuring out sizes in the rain jacket, she was patience as I had my little girls with me and I was checking on them while they were waiting for me. When I finished she gave my girls Minnie and Mickey stickers too! They were wrapped! hard to get good service these days and this service made it so easy! I’ll definitely be back! Thank you!
Had a great experience shopping at Karen Walker today. Zona was incredibly helpful and patient. She picked up and understood my style so quickly, she was able to make such great suggestions. Left with the perfect white sneakers.
From the moment I walked into this store I received friendly and very good service. I’d like to especially thank Arrington as my sales assistant from who I received lovely attentive, professional, very helpful but also gentle service which I appreciated. She also followed up two days later enquiring if I still required the jeans I had tried on in store which I had since purchased from your Ponsonby store which she had also organised. Overall a lovely personalised shopping experience with quality items of clothing and shoes. I’m very satisfied with my purchases which I will wear and wear. Top marks Karen Walker
So disappointed about the service I received here today. I went in to purchase a gift, and was looked at and ignored 3 times by this sales person, when I think it was quite clear I was looking for someone to ask for assistance. She seemed more interested in serving her other customer. I was about to walk out but managed to find another sales person who was willing to help. I needed to purchase the gift however now I wish I hadn't spent my money here.
A very disappointing experience. My husband purchased a gold ring for me for our wedding anniversary. Since they didn't have my size, it was ordered especially for me. We were made to pay a full amount upfront and given 4-6 weeks waiting period. This, in turn, changed to 8 weeks, but even then the ring wasn't ready and no proactive communication on shop's behalf. When I reached out, they promised to deliver in another week. It didn't happen. I requested a refund, as I lost interest. It took another two days to refund, as they didn't have a system of refunding such large amount of money. They did have a system, however, to promptly charge it, in the beginning. Didn't expect such impotent service from such high end reputable brand. One exception: staff in the shop itself were very kind and service oriented, but their competencies were limited.
I recently had a really great experience shopping in the Karen Walker Newmarket store. The staff member who helped me was really friendly, engaged and didn't put any pressure on for me to purchase anything though I did walk out with a pretty gorgeous coat!. It's been a while since I shopped here, so it was really lovely to have such a good experience - I will definitely be back!
Nicole at the Newmarket store is so incredibly friendly and helpful. Fantastic at suggesting styles and sizes that worked perfectly for me. An absolute gem, and I cannot wait for my next trip to Auckland for her assistance again!
A Very disappointing shopping experience, the staff could not stop chatting with one of their regular customers I guess while serving me although the customer already had a staff looking after her . I was not completely ignored but treated as unimportant. I then got an comment on that she is juggling between two customers me and the regular customer , but I was asking for her help before she moved her attention to the other customer who was already being assisted by another staff. I still made the purchase but felt quite upset .just a comment to help to improve customer service standard.
I had a really bad experience here and do not recommend shopping here. I am from Christchurch, went to return a $695 dress that I had purchased for my bridesmaid for my wedding that I no longer needed. They wouldn't refund me the money, which I could sort of understand as it was two weeks out from being within the 'cut off' living in CHCH it was hard to get back up to Auckland within that time-frame, but never mind however when they gave me a store credit, they told me I had to spend it here and now, I wasn't able to come back and spend it another day. I was deeply under pressure at the time and ended up having 15 minutes maximum to walk around the flagship store to spend $695, which didn't have anything I really 'loved' Then I rushed off to the airport and only 'just' made my flight back to Christchurch. I was really guttered with the way they handled the situation. $695 is a lot of money to spend in such a short time-frame, had have they given me a year - 6 months to use up the store credit I would have been happy, however I ended up doing impulse purchases. I will certainly not be shopping here again.
This is the original flagship store so well worth a visit. Her Jewellery range is a great gift for any teenager and I adore her new sunglass range. Very edgy and like nothing else on the market.
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