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Domino's Pizza Richmond NZ

  1. Tasman
  2. Ri̇chmond Fast Food Restaurant

Reviews, get directions and contact details for Domino's Pizza Richmond NZ

Domino's Pizza Richmond NZ
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address: Shop 3/Cnr Gladstone Road, &, Richmond 7020, New Zealand
Phone: 03 544 7117
State: Tasman
City: Richmond
Zip Code: 7020


Opening Hours

Monday: 10:30 AM – 11:00 PM
Tuesday: 10:30 AM – 11:00 PM
Wednesday: 10:30 AM – 11:00 PM
Thursday: 10:30 AM – 11:00 PM
Friday: 10:30 AM – 12:00 AM
Saturday: 10:30 AM – 12:00 AM
Sunday: 10:30 AM – 11:00 PM

Update Info
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Reviews
**EXCELLENT SERVICE, ABOVE AND BEYOND TONIGHT!**nnEvery time I step into Richmond Domino's, I'm greeted with warmth and kindness. There's a consistent excellence in service, especially from two male staff members who always make my visits pleasant. I'll admit, I'm a bit of a challenging customer when it comes to ordering—I constantly tweak my pizzas to fit my cravings at the moment and can be quite indecisive . Cheese is my weakness, making it hard to settle on just one thing.nnDespite this, their patience and exceptional customer service never waver. Each visit, I end up adding extras—desserts, drinks, or even another pizza—because of how well they handle my requests.nnTonight, the female and male staff were both great in helping me decide what to order . The male staff member went above and beyond by bringing my order out to my car. It was unexpected but greatly appreciated.nnI rarely leave reviews, but after seeing some of the feedback here, I felt compelled to share my positive experiences. I've ordered from this location over 20 times, both online and in person, and any minor mix-ups were promptly and easily resolved. Keep up the fantastic work, guys! I'll make sure to catch your names next time.nnLove the pizza, desert and service. Have a great week!
Very good service... approachable friendly staff.. no excessive waiting time. Happy with service
Told them my name for my order, they said it was still in the oven, when I could clearly see my order in the warmer, 10 mins later a different person asks my name and gives me my order, the same one I could see in the warmer, then get home, start eating my pizza and find a long black hair in my pizza has gone massively downhill a lot lately, management need a serious review of their processes and hygiene at this branch.
Had a great experience at Domino’s Richmond! The staff was friendly and super efficient—my order was ready quickly and exactly as requested. The pizza was hot, fresh, and loaded with toppings. Crust was crisp, cheese was melty, and the flavors were spot on.nnThe store was clean and well-organized, and it’s clear the team takes pride in their work. Online ordering was smooth, and I appreciated the real-time tracking feature. Definitely one of the better Domino’s locations I’ve ordered from. Highly recommended for a quick and tasty meal!
WORST CUSTOMER SERVICE EVER!! NEVER ORDER FROM THE RICHMOND STORE!!nFriday night ordered 3 pizzas online to delivered.nPizzas were delivered ok but the guy said we had to pay with cash, even though I selected 'pay with eftpos' when I ordered - the driver said he would come back later with the eftpos machine.nGot the pizzas inside only to find 1 had been put in the box upside down and was basically in a ball in the middle of the box.nNo sign of a driver that night to collect payment.... until just before midnight when someone from Dominos called my mobile used to place the order and woke my partner up to discuss the payment. Needless to say, he told him not to call us at that hour again and hung up.nSaturday someone from Domino's to our home, we made the payment without any argument, the guy left and we thought that was the end of it.n1 week later our flatmate just tried to order a pizza from Dominos Richmond only to be informed our address has been blacklisted!!!nSo we got a messed up pizza, a phone call at an unreasonable hour and happily made payment within 24hrs when the guy returned to collect it with eftpos.... and somehow they are justified in blacklisting us as though we have done something wrong nWhen we confronted 2 managers in person in a store, they knew of the situation and the only explanation they had was that they have many other customers who don't pay!!nNo apology, no replacement pizza for the messed up one that was originally delivered and no offer to remove us from the blacklist.nnI haven't missed anything out from the story, there is no key point I've left out to make us look innocent and make them the bad guys. This is a completely accurate account of how things played out.... with the last bit being 2 very angry and frustrated customer leaving the store no better off than when they went in and no in a particularly pleasant frame of mind!!nnIf we hadn't been blacklisted or they had taken some action ANY ACTION to right the wrongs done to us then this would have been a far more favorable review.nnI will forever tell everyone we know not to order from the RICHMOND store, this experience has been that bad!!
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