Dish TV NZ

Ordered an item online and within 7 minutes of placing order I received an email advising it had been dispatched via their couriers. Can't beat that service. Many thanks

Excellent supplier of Dish TV set top boxes, UHF TV aerials, satellite dishes, RG6 aerial cable, associated parts and utilities.

Friendly, knowledgable staff. Good product.

Luca Very helpfull & knows his stuff pleasure to go their

Great ,lovely staff ,great service znd information for what we needed

I give 2 of their staff, Shane and Kelvin top marks...over the phone they solved all my connection reboot problems and did it with understanding and patience......thanks so much. This service was even more special when we consider the challenges we all face over the next month with this virus.....a BIG thanks guys and a top company to work with.

Ordered a replacement remote last week, ours got lost in our move. When it arrived, it didn't come with any set up instructions and a google search turned up not to be helpful. Waited until Monday morning, called them and was put on hold for 90 minutes, then got disconnected. Tried back again and selected a different option, on hold for 3 hours, then disconnected. In the mean time, I send 3 emails and left several messages from my other phone line. No luck. Going to dispute the charge and get my money back. Might have to get a new provider. Nobody home at this company apparently.

Fabulous service..bought replacement remote from them last year and was promptly posted out by courier and then bought another replacement one the other day as our professional movers have misplaced ours.. once again prompt efficient service and was able to pick up so had it immediately..very friendly staff.

I am totally over these guys. Terrible customer service and their products don't work. I do not recommend.

Had an odd issue with a satbox s8200 failing to stream on demand for two of the three available channels. I was convinced the issue was with Freeview so I reported it to them but they bounced it to Dishtv. Dishtv contacted me immediately without any prompting and proactively walked me through several checks. When all failed to resolve the issue and even though they suspected an anolomy with my networking and/or my internal setup and again without any promoting or pushing from me, they volunteered to provide me with an other unit, to help isolate the issue. The new unit arrived promptly, including a return courier label to be used for the return. The swap out cured the problem and the faulty unit was promptly returned. Throughout the process, I found the support crew at Dishtv, to be professional, courteous and considerate. All in all, an excellent customer experience.