Crystal Beauty Nails & Spa

Reviews, get directions and contact details for Crystal Beauty Nails & Spa

About

Our salon does NOT accept bookings, only walk in.
First come, First serve. �

Also please come in half an hour early before our closing time. �

We also accept cash only. ��

If any questions feel free to contact me anytime. Thank you.

"When you’re looking for a high-quality nail salon, look no further than Crystal Beauty Nails & Spa. Our expertly trained staff are here to provide you with an exceptional experience and top tier services. Whether you’re looking for nail services, eyelash extensions, or waxing services, we’ve got you covered. Come and enjoy a relaxing experience at our salon today!"

Address: 17 Norwalk Cresent Mangere, Auckland 2202

Phone: 0212465772

State: Auckland

Zip Code: 2202

Update Info

related searches: Crystal beauty nails instagram, Crystal beauty Instagram, Crystal beauty salon Instagram, Crystal Nails and Spa Las Vegas, Nail salon, Nail salon Near me, MD Nail Spa, Polish Me Nails

Similar places near

Princess Nails Auckland 1 km I got a beautiful gel manicure here when I needed my nails done on the way to the air...

Nesian Nails 3 km Selena is really friendly and has a very warm and comfortable salon. Very profession...

Nail It 4 km I just can tell that today was the best wax I ever had. Thank you so much

Gloss 'n Shine 5 km Very busy! Clean. Friendly staff and always come away happy with the quality of work....

Kim Nails 6 km

Diva Nails Otara Auckland 7 km If you’re looking for great customer service and if you’re the type of person who thi...

Diva Nails Otara 7 km If you’re looking for great customer service and if you’re the type of person who thi...

Diva Nails & Spa 7 km We provide professional nails and beauty services at an affordable price.

Quinn Nail and Beauty Salon 8 km Nail and Beauty Salon

Elysium Spa And Beauty 8 km 10/10, Jameela is so professional and the products she uses are great for problem ski...

Natural Beauty Therapy and Micro Pigmentation Services

Natural Beauty Therapy and Micro Pigmentatio... 8 km The place has such a good vibe, Kemy and the girls are very friendly and professional...

Looklashes 8 km HIDDEN BEAUTY IN YOUR EYES

DemAnding Pretty 8 km Love my nails.

Clendon Nail Boutique 9 km other than the unsanitary use of equipment, they were rude to my friends and i. they ...

Happy Nails & Beauty Salon 9 km Amazing and friendly service. They put a lot of care into what they do Nice environme...

Clendon Nails Boutique 9 km Love Jenny and the girls they so easy going and do a good job I think the shop could ...

Pamper Nail & Spa 9 km Love getting my nails done. Team at Pamper nail & Spa are always friendly and hel...

Monochrome Beauty 9 km Wish I could give 0 stars, I ordered online, Charlotte charged me for shipping 3 time...

Reviews

I have to say I’m a little disappointed. The first time I went to this salon I saw Mitsy and she was wonderful. I got a full gel x set and the design she did was wonderful and just what I asked for! The nails lasted long too! A few weeks later she was not available so I saw a different tech and she also gave me a full gel x set and her design is exactly what I wanted too.. however it’s only been 3 days and both of my thumbs and a few other nails have already popped off. It was very expensive to get this set with designs so I am sad they only lasted 3 days.

I thought my experience would be good due to my daughter referring me to Crystal nails but boy was I WRONG  4 days afternoon my gel fill which costed $70 6 nails the polish was chipping off I was so upset I just bit all my nails offService:&nbsp;Acrylic nails

I’m sure it’s not the first time my name has come up, as I mentioned in my original review I had an appointment that was rescheduled three times in one week due to bad service on the part of your technician. Which as I also mention I was very understanding about did not ask for refund or the money to be given to the technician that corrected my work but instead I paid the new technician more money and tipped her.  As well as the credit of my deposit I was supposed to receive for that appointment was mistakenly not applied at my next visit, and I paid full price.  Did I get upset?  No.  I said not a problem we will get it next time.  There is not one person in that shop that can say I was ever rude or aggressive with them.  The only person I have ever had a problem with as mentioned in my original review is you, and you are actually proving my point with your response.  Not one of your technicians or front desk personnel have issues with me, when I am in the shop we all have very PERSONAL conversations and a good time.  So it seems to me as I said you are the one that has no empathy, no since of customer service, and does not appreciate a loyal customer.  I don’t care if I have only been coming to your shop for 1 month, I am a very loyal customer who has no problem spending money nor tipping extremely well for the services I receive.  One too many times I have had to reschedule? Did you not read that I have an autoimmune disease and I have had COVID?  Would you have liked me to keep my appointment?  The FIRST time I was quarantined for COVID the Southern Nevada Health Department actually traced COVID back to your shop, because my daughter contracted from there.  Today I had a surgery and I needed to reschedule an appointment for my mother who flew in from GA and is my caregiver, I loved your shop so much and your technicians that I was treating her to services there.  Otherwise, my mother would have just walked into any shop, but I felt she desired the service that Imani could give her.  But, due to the care I need currently after my surgery, she needs to be here with me.  Unfortunately, just like many in the world today YOU have no human decency, empathy, or sense of customer service.  I’m sure your technicians that know me would not appreciate you speaking for me on how they feel about me.  However, neither here nor there the public will read this and see exactly what type of management Crystal Beauty Nail & Supply chooses to employ.Services:&nbsp;Callus removal

Imani, Makaila, and Michaela are great! However, the young lady who claimed to be the manager has no sense of customer service or empathy.    I have been a loyal customer for months almost a year.  When they want to reschedule my appointments, move them around, totally inconvenience me I just do it no questions ask because I understand things happen. There has been a couple of appointments before when I have been sick I have an autoimmune disease, as well as have suffered with COVID this year and had to reschedule an appointment, the other receptionist rescheduled my appointment with no problem, no fee.  I didn’t want to cancel, I wanted to reschedule.  Now today I had surgery which I didn’t know was going to be as invasive as it was.  I had made my mother who flew in from Georgia  an appointment with Imani for a fill and pedicure for tomorrow morning, however being my caregiver she is unable to make it.  I tried to reschedule not cancel, and I explained the extenuating circumstances; the “manager” told me she was going to charge me a $25 reschedule fee and I would also have to pay another $25 deposit.  1. This has never happen before if this is policy 2. Where is the customer service? Empathy? Appreciation for a loyal customer? I asked her these very questions and she was just rude.  Mind you, when the techs have emergencies and cancel/reschedule my appointments I don’t get $25 off, I just get inconvenienced.  One week I had an appointment rescheduled 3 times! But, I still came, no attitude and tipped the tech who I had never seen before.  Now just a little back story this same appointment was to correct some work another tech did just 1 day prior to my original scheduling the appointment and not only did I not have an attitude, but I paid for the service and told them not to take the money from the original tech.  Back to today, I told the “manager” you rather lose a loyal customer over $25? I will not be returning at all. Her reply was well the way you are talking I am not going to allow you to ever come here again. 1. I just said that so you aren’t doing anything and 2.  You “manager” aren’t missing out on income but you didn’t think about your employees at all.  Just a sidenote, “the way I was talking” I do not use profanity or vulgar language that is not in my vocabulary, she just couldn’t handle the facts because she is not a nice person and gives the salon a horrible presence.  As for the record every time I speak to her she is rude, unkind, and not welcoming.  I wish I knew the other receptionist name because she is wonderful.  In the end, DON’T GO TO CRYSTAL BEAUTY NAIL AND SPA!Services:&nbsp;Pedicure

I went to get my first manicure on July 15th for my birthday. I explained to the manicurist it was my very first  manicure. The nail polish was very thick. When I was done she directed me to the fans to dry my nails, she didn't tell me how long to stay under the fans or if she was coming back. I didn't really know what to expect. When I thought my nails were done I went to pay, when I got home both of the my thumbs nail polish were smudged. I called the salon right away and spoke to  Adele. I explained to her what happened and she said they do redos, but they don't do refunds and said she would speak to her manager about it. I never got a call back. By Monday July 18th the nail polish was chipping, it was a nail polish I picked out at the store. I paid $20.00 for my manicure including tip. One of the other manicurists was gossiping to my manicurist which was distracting. It was a very disappointing experience. I am not sure if I will ever be back to this nail salon.

Nyah Santos did exquisite work! Nyah was a  professional and wholesome individual. A very friendly and inviting establishment as well. 10/10 recommend. ‍

I spent 150.00 on my nails 13 days later they are lyfting . Waste of money I’ll never go back to the same LadyService:&nbsp;Acrylic nails

Melissa did my nails she did an awesome job I love it however the chairs are very very uncomfortable the pedicure chairs as well as the manicure chairs they both are very uncomfortable that was my only complaint otherwise the place is very nice very pleasant people are very nice and my nails look awesome!!! I would go there again. However I would split Mani & Pedi two different days, cuz the chairs.

Best nails and experience I’ve EVER had at a nail shop. Misty is AMAZING she really takes her time and pays attention to every little detail. I came back the very next day to get my daughter’s nails done, and I’ll 100% keep coming back to Misty, She’s gained life time customer!!! I’d give 100 stars If I could.

Comment on this business

Map, Satellite View
Street View

to add Crystal Beauty Nails & Spa map to your website;

<iframe width="450" height="300" src="https://mappaus.com/NZ/v.php?seo=crystal-beauty-nails-spa&id=7775119&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappaus.com/NZ/crystal-beauty-nails-spa-i7775119.html" target="_blank" title="Crystal Beauty Nails & Spa">Crystal Beauty Nails & Spa</a></p>