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Coast and Country

  1. Auckland
  2. Auckland Property Management Company

Reviews, get directions and contact details for Coast and Country

Coast and Country

About

Escape to beautiful Waiheke Island, Auckland, NZ. At Coast and Country we hand pick all properties, so you can enjoy your holiday in paradise.

Story

At Coast and Country we realise your vacation time is valuable. We have luxury beachfront holiday properties, boutique vineyard accommodation to architecturally designed bachs.



"Bespoke Holiday accommodation on Waiheke Island"
Address: Waiheke Island, Auckland 1081
Phone: 0064 21 588 669
State: Auckland
Zip Code: 1081


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Reviews
Great experience using Coast and Country. Super clean rental, responsive and proactive team at the rental agency. Many thanks to Penny and her team at Coast and Country. Highly recommended
I am extremely disappointed and outraged by the experience we had while booking a property through a group, whose host was named Penny, on the online platform Airbnb. The government of Auckland had declared a state of emergency due to severe weather, and as such, it was our top priority to not hinder emergency services and prioritize the safety of ourselves and our children. Therefore, it was clear to us that we were entitled to a refund in accordance with the terms and conditions outlined in the agreement with the hosting party on the Airbnb platform. Penny, the host, not only refused to honor this entitlement but also demonstrated a complete disregard for the gravity of the situation and prioritized her own profit over human lives. Penny disregarded the government notification and refused to provide a refund without evidence of flight cancellation, which is not in compliance with the policies of Airbnb. Her insensitivity was further exhibited by stating that the basketball game is still on and that we were being overly sensitive, despite the safety concerns of our children and the potential hindrance to emergency services. Penny's attitude and actions were unprofessional, insensitive, and not in line with the agreement. It is clear that she is only interested in profit, even at the expense of human lives. We were particularly careful when dealing with Penny and it was only by fortune that we had booked through Airbnb, if we had booked directly through Penny, there is no doubt in our minds that she would not have provided a refund. We advise others to exercise extreme caution when utilizing the services provided by this group and its host, Penny. Her lack of empathy and disregard for safety is unacceptable and we would not recommend her or her group to anyone.
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