Carpet Mill Auckland

We are happy with our carpet laying and final product, however, our house was left very messy afterwards, and we had to spend over an hour vacuuming the huge mess that was left. We questioned them not cleaning up after themselves, but were told that they never do. It was a bit frustrating and took the shine off new carpet day.

Product itself is good. Everything else was nothing shy of a disaster! From booking, to installation, even final billing, we are still having issues months after the job finally being completed. It wasnt worth the months and months of stress we have had to endure.

Great service!! Great Product!! Ross sales manager he had great service, and very friendly. He provided us with our quote on the spot - and we had a slight issue with our carpet after being laid - but he was over the same day to help out : Russell, and James - carpet layers - were great people!!! They were fast, and efficient. Russell, was lovely to talk too, and spoke of James very highly : Keep up the good work team!!! We need more people like you around - good service, punctual, tidy, and willing to retain a relationship with customers.

Very pleased with my purchase of carpet from Carpet Mill. Nathanael gave me an on-the-spot quotation, everyone I dealt with was professional and efficient, and a huge shout out to the two carpet layers Norm and Steve. Great price, product and service.

So happy with the final product. Great communication and carpet was put in in a timely matter.

Carpet Mill is awesome. They are quick to reply to emails, they called as soon as I left a quote request and were easy and friendly to talk to! We had Skyla come to our house to show us samples and go through carpet details with us, she is awesome! Great customer service is vital in any business and Skyla has this to a T! She is great and very knowledgeable, we were impressed! Thank you Carpet Mill and thank you Skyla!

No doubt good service and good product but they are very overpriced and they charge for the work which they have not done. Sorry carpet mill but please stop ripping off people. People do hardwork to make money amd you guys charging the money even the work you guys have not done. Very disappointed. First time tried and its last time.

I am pleased to provide a review for Carpet Mill who recently undertook the re carpeting if my home. They were very professional throughout the process accommodating my time frame. Riley was very helpful and the layers, Norm and Steve worked very quickly with the least disruption moving my furniture back to its original positions. They also removed all of the old carpet for disposal. I am very happy with the finish throughout the house. I have no hesitation in recommending them to all.

Extremely pleased with the price and end result for a rental renovation we manage. Riley & staff got an excellent product at a good price, and their people laid the carpet with great care. We have a great result and are very happy with Carpet Mill.

Totally satisfied with every aspect of the experience with Carpet Mill, from the initial consultation right through to the attitude and timeliness of the two different teams laying the SPC and the carpet. I feel i received excellent service at a very competitive price. I would recommend them to friends without any concerns at all.