Burnsco - Auckland

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About

New Zealand's biggest seller of marine and motorhome accessories. Proudly kiwi owned and operated for over 100 years.

"We're the biggest seller of marine, RV and motorhome accessories in New Zealand. Our 15 stores cover New Zealand from the Bay of Islands to Christchurch. So you're never too far from your favourite one stop boat, RV and outdoor shop. Check out the Location of the nearest store to you. We stock over 10,000 products. A huge range. So the chances are that you'll find what you need at Burnsco; But if we haven't got it, we will do our best to get it for you, fast! We're known for our friendly and helpful customer service. We know our stuff and can advise you on what will work best for your boat or motorhome. Burnsco is 100% NZ owned and operated and has been serving the New Zealand boatie and motorhomer for over 100 years."

Address: 39 Mt Wellington Highway, Auckland, Nouvelle-Zélande 1060

Phone: +6495272950

Website

State: Auckland

Zip Code: 1060

Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: 08:30 - 17:00
Sunday: 08:30 - 17:00

Update Info

related searches: Smart Marine, Burnsco Seaview, Burnsco toaster, Burnsco plumbing, Burnsco near me, Burnsco Hamilton, Burnsco fishing, Burnsco Bait

Reviews

Fantastic customer service. The team knows their stuff and they have everything you need for marine and RV. A pleasure to shop here.

Very friendly helpful knowledgeable staff.Lots of products, kayaks, etc.

The manager here discriminates.  Appalling customer service. Don't shop here. I will never return to this store.  I went elsewhere to spend my money

A very rude old guy works here. I’m never shopping here again. The guy needs customer service training especially when rudely speaking to me in front of other customers.  I briefly pulled my mask down to answer a call. And I was ambushed by this wannabe COVID 19 policeman.  I’m triple vaxed and he’s scared I’m going to spread the plague around the shop by answering a phone call. Yet I can go to a restaurant and eat, drink and talk without a mask and without being rudely spoken too.  Here’s how you should’ve spoken to me: Excuse me sir! Hi! Do you mind taking that phone call outside because of our shop policies. We appreciate that. Thank you! Oh you shop here regularly…didn’t notice you behind the mask! Thank you for your loyalty but please take the phone call outside.  Me: Sure!  PS. If you’re worried you will catch COVID 19 and you’re in the age category that makes you more susceptible to catching it then don’t work in retail or any job that requires customers entering your shop  Terrible customer service!

Customer service from the senior sales person has been disappointing during covid alert level 3. If there are new rules or processes to follow, make sure your own team are aware of this and are communicating it to the customer consistently.

Worst shop for fishing gear. Their stock system is absolutely rubbish, always says items are in stock then you get to store and they aren't in stock. Tried calling multiple times, nobody picks up the phone so you can't even ask them before turning up if they have what you want. Bait always looks old and mangled. Can't believe I went back again only to have the same bad experience. Never again.

These guys, were great, helped us find what we were looking for, and had the extra bits and pieces that I needed.

Thank you Burnsco not for making me feel like a 2nd rate citizen and refusing me access to your store on 26 Dec. For simply wanting to purchase a decent mosquito repelling device to protect the family. I have reported this to the #humanrightscommissionnz.

Exceptional customer service.  I came in with some old greasy bearings that I was having trouble tracking down and Brent's customer service was exceptional. He jumped in straight away, didn't mind getting his hands dirty and after exhausting everything they had to offer, gave me some leads of where to check next. Thanks heaps Brent and the rest of the Burnsco staff!

The staff here are amazing! The old boy was super helpful with helping us with information and tips and then Holly was a real gem and made paying for the stuff we got a pleasure! So thank you! Great customer service all round!

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Auckland outdoor equipment store

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