Westpac Tauranga City
240 meter
Have waited in a queue for over 40mins.nOnly 2 staff....nThis seems to always be an i...
Reviews
I think the automated voice call centre is really poor. Is it that hard to put a human on the end of the phone?nThe lady I eventually spoke to was very helpful however . Would be nice to be able to just call the branch directly. Seems like the desire to automate everything and get rid of tellers and humans to do the job is beneficial to the bottom line of the bank rather than the satisfaction of the customer. I have noted too, that my bank fees haven’t gone down.
Long waits.nTheir bank systems in general haven't been overly reliable
First time going to this bank. A lady called Linda looked after me and was wonderful. She was so helpful. Fantastic service. Thank you.
Absolutely first class service from Mani. Efficient and super helpful. He is an asset to this business. Well done.
Awesome customer service from Phoebe! Acknowledging all customers waiting in line and just overall super friendly.
Westpac Tauranga City
240 meter
Have waited in a queue for over 40mins.nOnly 2 staff....nThis seems to always be an i...
