We assist those on benefits and low incomes with their problems with Work and Income by offering advice, information, support and advocacy.
You can find us at Christchurch Community House, 301 Tuam St, Christchurch Central 8011
BAS is a non-profit organisation based in Christchurch. We provide information, advice, support and advocacy to people on benefits and low incomes. Our service is free and independent.
We prefer to be initially contacted by phone: (03) 379 8787. We are open from 9.30 am to 3.30 pm weekdays. If we are not available, please leave us a message; we generally call people back within a day or two, so don't be afraid to call again if you haven't heard from us, we don't want people to slip through the cracks!
Our work ranges from simple queries (e.g. benefit entitlements) to complex legal work. Our advocates have encyclopaedic knowledge of welfare law and can apply it quickly to the appropriate situation.
We assist clients in Work and Income's Review and Appeal Process.
We can refer clients having ACC issues to an organisation we work closely with.
We can assist people being investigated by Work and Income.
We also advocate more broadly for our client group in our work with the media and through our newsletters. These are available on our website: bas.org.nz
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