Auckland International Airport

I would like to express my heartfelt appreciation for the exceptional service provided by Laylana, a ground staff member at Auckland Airport, working for Hainan Airlines. She was incredibly kind and professional while helping my mother with her boarding pass and other procedures. Laylana’s patience and willingness to assist made the experience smooth and stress-free. We are truly grateful for her excellent service and warm attitude. Thank you, Hainan Airlines, for having such dedicated and thoughtful staff!

Auckland Airport in New Zealand is a modern and efficient airport with state-of-the-art facilities and infrastructure. Its friendly and helpful staff, along with easy navigation through well-organized terminals, ensure a smooth journey for travellers. The airport offers a diverse range of shopping and dining options, making it enjoyable to explore before or after your flight. With excellent connectivity and accessibility, it is well-connected to various destinations worldwide and provides convenient transport links to and from the city center. Additionally, the airport demonstrates a commitment to sustainability through various environmental initiatives.

Generally, I like this airport as it was clean and organized. But for an international airport, it is not big enough. I believe it can still be expanded given the growing number of tourists in NZ. I do commend the authority for setting up free water refilling station to discourage people from buying bottled water.

The new design is terrible - so many choke points for drop off and pick up is even worse. Now you need to walk five time further to get to taxis or Uber - and only half of the walk is covered. Too bad when it rains.nnI must have been asked by 3 different people where to go as everyone was confused. Anywhere else in the world would have multiple staff on the route providing directions - but not a single one here.nHaving been to 10 different airports in the world over the last six months - coming home to NZ is now the worst.

Landing, entry control and and baggage claim normal. I was able to buy a suitable SIM card right afterwards - friendly and helpful advice.

Directions to Auckland International Airport with public transportation

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