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Reviews, get directions and contact details for Allan V - Just Water Auckland Installer

Allan V - Just Water Auckland Installer

About

The smart filter is designed to filter particles that are 100 times finer than a human hair. Significantly reduce chlorine, rust, bad taste and odors.



"Just Water New Zealand is a division of Just Life Group Limited, a publicly listed New Zealand company founded in 1989 by Tony Falkenstein.We’re in the business of enhancing people's lives. Just Water pioneered the delivery of chilled drinking water to businesses throughout New Zealand and Australia, and remain New Zealand's leading supplier of drinking water to Kiwi businesses. Around six years ago, Just Water entered the in-home water cooler market, now offering an unlimited, filtered, chilled water solution for only $1 a day.With offices, infrastructure and employees from Whangarei to Invercargill, Just Water is the only truly national supplier that can guarantee prompt and professional service anywhere in New Zealand."
Address: 103 Hugo Johnston Drive, Penrose, Auckland 1061
Phone: 0272234555
State: Auckland
Zip Code: 1061



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Reviews
Great service and high quality cooler. Always get service with a smile. The kids love it and and having plenty of drinking water available helped us survive the floods. Would highly recommend to anyone!
I have just started receiving water deliveries from Just Water, and the process of setting it up was seamless. Although there was a delay in receiving the initial delivery, it was great to receive updates on the estimated time of arrival. Great service all around.
Just Water tastes great and I also like it because it's healthier than drinking tap water. I make efforts in many ways to be healthier and a cooler is a really easy and affordable way to improve health in my household
Poor service ever, they said they will change filter every year but nearly 4 years they never change, when I called to cancel they said it's one month notice and $75 fee for pick up Never discussed or mentioned these when I got it. Ripped off
This company never turns up or responds to emails. Chose another water provider now!! Do not give this company and money, you’ll be disappointed
Never had a really bad experience with these guys and we have had a cooler for about 2+ years now. They are always super helpful when we have a bad bottle and replace it promptly if need be. They are also flexible with how many bottles eg if i changed my order this week to 2 a fortnight and then back to one the next delivery cycle they change it with no issues. Most of the time if i have to call them their staff are helpful and polite as well only had one person who was quite rude once but that was a while ago now. Once had a delivery go to the wrong house which i saw on the photo they send you via email after your delivery, so i just called them up and they got the driver to go back and collect the bottles and then deliver it to our house before we even got home so that was also really good. Thanks Just Water!
Terrible accounts system in place. No way to login and check anything as it's all on their internal system. They miss deliveries and then it's a nightmare of an experience to claim a refund. It's almost like they'd go bankrupt if they issued a $7.99 refund. Waiting for a call from their superior as I type this.
"The call out staff are so friendly and helpful, prompt with their cooler servicing but my God don't bother calling the customer servicing team they are just lame and painfully slow. Long hold time and when you finally get through your call gets passed around. Just today I called to follow-up on a two weeks old request the operator said" We are experience higher then usually call volume...you are caller number 1"...really....finally I get to speak to a voice mail! No wonder they quickly bind you in a contract the first chance they get. I will update this review ones I get my services sorted." This was 2 years ago. As of now their service has vastly improved thus 5 star. Water delivery is on time. Complained about the dispenser leaking and it ws attended the next. Customer service is now well informed about their runs, other services offered and pending customer requests.
Haven't had water delivered in over a month with no communication Time to drop off the unit and sign up with a more reliable water provider I've been with these guys for so long just because I can't be bothered dropping off the unit otherwise I get charged $75-$80 for them to pick up but too many issues over the years with this provider
They came & saw 3 empty bottles. Only decided to change 2...... Quite often, the driver claims to have come into the office & say we have enough when we never have enough. Third week this week without a delivery. On our last bottle atm. They were meant to deliver a couple of days ago. If I could give 0 stars, I would. Sadly, I can't end the contract with them. Otherwise I would have ended a long time ago.
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