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Reviews, get directions and contact details for Zambrero Melville

Zambrero Melville
"We serve fresh, healthy, and flavoursome Mexican food in Melville, WA. Zambrero is Feel Good Mex. For every burrito or bowl purchased at Zambrero, a meal is donated to someone in need in the developing world via our Plate 4 Plate initiative. If you loved your experience, please leave us a restaurant review!"
Address: 1-7 Marshall Rd , Myaree 6154, WA, AU
Phone: (08) 9330 7445
State: WA
City: Myaree
Zip Code: 6154


Opening Hours

Monday: 10:30-21:30
Tuesday: 10:30-21:30
Wednesday: 10:30-21:30
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-21:30
Sunday: 10:30-21:30


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Reviews
When I entered the store there were 4 staff members in the store. I waited quite a while and none of the staff members even acknowledged that I was there waiting to be served. There were no other customers in the store yet still I was completely ignored. It was only after the staff member at the cash register greeted one of her friends who had just come into the store that I asked whether I could be served. Furthermore, when I finally was served, the staff member seemed unhappy to serve me. All the staff members in the store did not seem very friendly and none of them smiled. Furthermore, I was given a very measly amount of guacamole on both of the burritos that I ordered. For 2 dollars each per extra I expected more than a small teaspoon worth given that an entire avocado costs 2 dollars at the supermarket. This is the worst customer service I've received at a Zambreros store and I am very disappointed about my experience here. I can't say I will be returning.
Came in for lunch today and tried the new nacho burrito. Food was delicious and the store is very tidy and clean. The lovely ladies working were exceptional. Despite being busy they were incredibly helpful and kind, and somehow still kept the store looking good. Props to the manager who is running the store and the staff working lunch today.
Just change your closing hours to 9pm if you don't have any food left by then. No beans, no beef, no lamb, no chicken, no guacamole, no corn, no onion, no Chipotle sauce. At the very least add a discount for all the missed ingredients. Not to mention staff failed to present alternative options or really show any knowledge of customer service. Used to love this place, sad it's gone so downhill.
Came in 20 minutes before close. Understandable why the girl was cleaning. But waited a bit to for her to wipe the serving benches. a hi would be nice or a please give me second. But besides the point. She wore gloves to wipe the bench’s with a rag but didn’t change her gloves to make my burrito. Completely grossed out, after watching her wipe the benches with those gloves then wipe the dirty gloves over my food. Gloves are used to reduce the contamination of food, but really no point if they aren’t getting changed between cleaning and serving.
I was told the slow-cooked Barbacoa beef and the lamb here were one of the best in Zambrero Perth. Yes, indeed, the meat was not hard but surprisingly soft, tender and well cooked. I hope the chef who cooked these dishes will be forever serving here. Haha.
"Sorry for the wait, we're a bit busy" if 2 people to you is busy, I'm very worried. You should not be providing online ordering as you can never abide by the ready by time, nor even start making the order within said time. I ordered online and stood in store for almost 20 minutes, this isn't the first time either and it's the same lame excuse. People order online so we can show up just before the food is to be ready and then go.
After spending $30 on uber eats for nachos…. what I got was a bit ridiculous. A few chips in one corner with a tiny dollop of guacamole and sour cream. I’ve had the vegetarian option at other zambreros stores and it was nothing like this. Just very disappointed tbh, love zambreros normally but wouldn’t recommend this one. I understand was 30 mins to closing time but that doesn’t mean terrible food is warranted. Very sad looking nachos :
A poorly managed unhygienic venue. Stoked I turned around and didn’t order anything after being ignored by 3 staff members and discovering the detritus that enveloped the make up area of my would be dinner.
Came here for a late lunch today. The staff were absolutely wonderful and the owner should be very happy that the girls working there today are very friendly, attentive and fast working. The store is clean and well looked after. Plenty of seating inside with a good atmosphere for eating alone or with others. I’ve always found Zambreros to be much more expensive than other burrito stores but that is nothing against THIS particular store so couldn’t mark down in good conscience. Regardless if still come back here for sure!
When my partner and i went into zambrero myaree for dinner this evening. we didn’t have the experience we were hoping for. surprisingly, the female manager messed up our order. we ordered a small chicken burrito and a large lamb burrito but we got in the car and realised we got a small lamb and a large chicken. so we had to drive back to tell them. we also ordered a large nachos which the female manager begun to make, cooked in the grill then forgot about them. we watched her, she started making other peoples orders whilst our nachos were sitting on the bench half made. when we made our complaint this manager was starring at us, looking very blunt. she did not apologise at all for her TWO mistakes. the young boy at the counter was the one to apologise. i think if you’re going to make someone manager, they need to know what they’re doing and be polite and at least apologetic to customers. ver y disappointing, especially for a MANAGER. do better.
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