Reviews, get directions and contact details for Witchery

Address: 79 Church St, Brighton VIC 3186, Australia
Phone: (03) 9530 5824
State: Victoria
City: Brighton
Zip Code: 3186

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

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Hi, I just want to write about a customer service today which was on the 2/01/2022 she was treating us like a rubbish could you train them to respect people who are loyal to Witchery!!! There were two ladies one I know her for about 5 years every one at Witchery Brighton normally are very nice but only this new girl I don't think is doing any good to this shop, I asked the manager about her name and was something like Jing she was Asian looking and the other lady was really sorry and because she knows I am a Witchery loyal shopper I told she really need training what was her problem? I would normally give 5 star to this shop but what I experienced to I would give only 1 star and I didn't buy the thing I came for because of her. Thanks
ZERO STARS. Absolutely disgusting service received at the Brighton Store by Sage/Paige today. I recently purchased a clutch online that was sent with the security tags still on it. When asking for the tag to be removed Sage/Paige demanded to see the receipt for the purchase and when I queried why, she implied I had stolen the bag from another store. It was an absolute inconvenience that I had to return to the store when the bag should have come de-tagged in the first place let alone be subject to such a disgusting accusation. This is the second time recently my Witchery customer experience has been poor - please better train and educate your staff on customer experience or I will no longer be supporting the business.
As an almost Gold member which means I really like Witchery! I have to say this is my favourite store - Chadstone have a bigger range but the team at Brighton have helped style me so many times I’ve lost count. I always get compliments when I wear their clothing
Customer service team are brilliant. Excellent store, great range.
I always find wardrobe staples in here. The staff are really helpful.
Love this store and the service.
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