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Williams

  1. Craigieburn
  2. Craigieburn Shoe Store

Reviews, get directions and contact details for Williams

Williams
"Williams has been putting shoes on Aussie feet for over 155 years. With more than 140 stores across Australia, our friendly staff are experts at pairing everyone with the perfect pair of shoes. To discover great value shoes for the whole family, walk this way!"
Address: Tenancy Bo, 08a/340 Craigieburn Rd, Craigieburn VIC 3064, Australia
Phone: (03) 8373 8303
State: Victoria
City: Craigieburn
Zip Code: 3064


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews
Recently took my mum there and we were just amazed by the great service on offer, the friendly lady that served my mum was just so helpful and just a pleasure to be around , and my mum just loves the huge range on footwear on offer and cannot believe they have her size which is a 5 which she has so much trouble finding else where , mum said she will be back again for sure just a pleasant experience all-round.
Terrible customer service. I understand the worker was attending to another customer, so I don’t expect to be served as soon as I walk in but I was never even acknowledged. I waited and waited and waited, didn’t even turn around to me and say “sorry, won’t be a moment” she knew I was there. It actually took for the current customer to ask that she assist me, and her response was one of annoyance. When she finally decided to assist me, I got no “thanks for waiting or sorry for the wait” all I got was Hi and let me tell you, that was an effort, no smile nothing! Such an awful uncomfortable interaction. Very very disappointed. I traveled 45 minutes to come here and to leave bitterly dissatisfied and without a pair of shoes!! Honestly if I return, I will not purchase if the same person is working!
Back in June just one month after I lost my husband to cancer Vanessa showed me genuine compassion while shopping. Today I returned to the store for school shoes for my son. Not only did Vanessa remember me and my loss she also remembered the brand AND style of my sons shoe’s. After a 35 year career in Retail Area Management I know what great customer service is. Vanessa delivers by the bucket load. She’s a keeper and would be a great trainer.
I brought two pairs of shoes from the craigieburn store. When I got home, I kept prosisting, with them, as they were really tight. I recently found that I had been given one pair, the wrong size, and the other pair, were two different sizes. I took them back to the store, and was somewhat called a liar. The staff member was out of line, and was so rude. I will never buy from that store again.
Brought Williams shoes on line how ever due to a change on my part took them back to Craigieburn where the women at the store sorry did not get her name help me out heaps even went to the effort of calling another store to check stocks for well knowing she would not get the sale please if you want shoes check out Williams Craigieburn
Good shoes but terrible customer service. The sales assistant didn't help at all. He just looked confused.
Great customer service, selection of kids shoes could be better but over all great experience!
Great prices, bought an awesome pair of dress shoes for half price. Good service too
Fantastic service Vanessa . I’m so happy with my purchase and the great customer service. In this day and age where it is very rare. will be back .
They always hire the roundest staff there... especially in weekdays. Full of attitude ...hate to answer the questions queries.
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