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Reviews, get directions and contact details for Western Bay of Plenty District Council

About

​There are four Library and Service Centres in the Western Bay district: Katikati, Omokoroa, Te Puke and Waihi Beach.

Story

Katikati Library & Information Service Centre

36 Main Road, Katikati 3129
Monday - Friday: 8.00am - 5.00pm
Saturday - 9.00am - 12 noon
The Information Centre is open on Sunday - 10.00am - 2.00pm

Omokoroa Library & Service Centre

McDonnell Street, Omokoroa 3114
Monday - Friday: 9.00am - 5.00pm
Saturday - 9.30am - 12.00pm

Te Puke Library & Information Service Centre

130 Jellicoe Street, Te Puke 3119
Monday - Friday: 8.00am - 5.00pm
Saturday - 9.00am - 12 noon

Waihi Beach Library & Service Centre

Waihi Beach Community Centre, Waihi Beach Road, Waihi Beach 3611
Tuesday and Friday: 8.30am - 5.00pm
Saturday - 9.00am - 12 noon



"Head Office"
Address: 130 Jellicoe St, Papamoa Beach, Te Puke 3119, New Zealand
Phone: 07-571 8008
zn.tvog.yabnretsew@ekupet
State: Bay Of Plenty
Zip Code: 3119



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Reviews
Absolutely useless. Most councils believe in assisting the ratepayers. Not this one, in fact the CEO has publicly stated that he doesn't answer to the ratepayers. At best this Council does nothing and at worst they deliberately obstruct. Best advice is to move away to another council, there is no possibility they will be worse than this one.
I had Water pressure problem on Monday the 18th of January rang council ist thing Tuesday 19th the council person i spoke too was great put in touch with water department they where at my place by 9.30 had the problem sorted buy 12.00 thanks for the great service.
Extremely expensive rates for the services they provide to rural households- there is no water or sewage services to my property and yet my rates are more expensive than those in town. Services are sloppy and I get different information and advice when I speak to different departments. Very frustrating to deal with.
Re - Water issues. My wife called to ask where the water tankers for Pukehina residents were after reading online not to bathe or drink the water. She was informed that it was at the Pukehina beach surf lifsaving club. So I drove up only to discover that there was NO water tanker, so I then drove down Pukehina Parade to see if it was parked somewhere else. With no luck I returned home and called western bay of plenty district council to see where it was parked. I was then told that there was no water tanker, but one may be out here later this afternoon and that the telephone operator was sorry. I acknowledge that it is not the call center staffs' mistake as they were acting on the information that their management had provided, however they should not have had that information to begin with unless they knew for a fact that there was water tankers available. I think there would also be a number of people equally disappointed And would also like to know why the council did not just stop the flow of water after finding there was a problem. Just not impressed with council.
Absolutely brilliant people in the main reception, they could not be more welcoming or friendly.
I had to deal with them on the phone, they did everything they could to sort my problem, really patient and nice staff, thanks !
As a whole, we have found staff helpful in our various dealings with them over the years that we have been ratepayers.
Very helpful and friendly and quick sorting our house number. Thanks team!
I applied for a rural fire permit online, an extremely easy & quick process.
This is definitely unique WBOP. Thanks for the chuckle!
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