Waterworld

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Address: Garnett Avenue , Hamilton 3200, WKO, NZ

Phone: +64 7-958 5860

State: WKO

City: Hamilton

Zip Code: 3200

Opening Hours

Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-21:00
Saturday: 07:00-21:00
Sunday: 07:00-21:00

Update Info

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Reviews

Water world is a fantasy world for kids to enjoy in water for a full day. It is an amazing place to spend your time with family and kids. It’s provides a variety of services those who want to learn swimming, water gymnastics, swimming practices, water amusement for kids , relaxation area , cafeteria, and gym. It is well maintained, fully disciplined area. Moreover neat and cleanliness is another appreciative factor of this place. Welcome for all ….enjoy at least one day with Water-world.

Good, friendly and helpful staff. Ample parking, lots of pool choices for different kid age. Great place to chill on a hot day. Big pools and spaces inside with lots of grand stand type of seating for spectators who don't want to swim. Choices of pools inside and outside. Close to Te Rapa and City Centre so popular with locals. The only issue many customers had at level 2 was the receptionists  only allocate/release 10 spaces for hydroslides, at $5 per person for one hour only. No problems here. But you have to queue up again at the counter from the outside at "quarter to" each hour, for example 1245pm, 145pm 245 pm and so on. But the issue here is they started selling those 10 tickets to people who came in the door at  around "20 to" each hour say 1240pm, 140pm 240pm  and so on, so many people who are already inside, went to join the queue at quarter to and only to be told hydroslides tickets are all gone and they have missed out, requeue again in an hours time. I know the pool is owned by the coucile and we have to allow for some beauracratic ways of doing things but come on, this rule about getting hydroslide tickets need to be reviewed and changed. It also put counter staff in the path of unhappy customers. Fair enough, first in first serve. But when people paying for the entry fees, they should be allowed to buy hydroslides tickets as well but allocate a session if current session of 10 spaces are taken. No rejoining of the queue is required. No brainers really.

Really great swimming pools , was clean , staff are amazing, lots of life guards , the kids love the hydroslides . Great seating areas, BBQ are available. Lil cafe is good food was really nice .

Visited the facility last weekend with my two younger kids, they were enjoying themselves in the toddler pool which was a great pool for them to play around in! My wife was interested in the lessons happening in another pool and started watching to see if it’s something we could put our children in, was taken back with the way staff were being spoken too by other staff and felt horrible for the swim teachers. Definitely not an atmosphere I want our children to be in.

Waterworld is dang awesome. The number of pools available and places to spread out your camping gear is awesome. Menu at the food shop was a bit limited but still a good feed. Waterslides, water castles, volleyball. Plenty of activities to keep you going.... or just relax sunbathing. Great experience. Thanks.

I want to thank you Dee for hearing our concerns last week  around booking in for Aqualite. You listened to us and had obviously thought about this before our meeting and had ideas of your own which I know was appreciated. I do enjoy our classes. It is so nice to walk into the place as I have found the staff to be helpful, friendly and they smile a lot!

A great facility  when it is open with a lot of potential and  friendly and helpful staff . But the sauna and the steam room are the biggest let down for this place. They remain closed for more number of days of the year than they are open and no updates or relevant info in their social media either .unfortunately this has been like this for a few years now . Either it is undergoing an ‘extensive’ renovation or repair . I guess people of Hamilton/Waikato deserve better  .

Stunning swim entertainment place for whole family to enjoy. Clean and well maintained. Thank you the vigilant life guards making everyone feel safe

Stopped off here with my son on our way through to Auckland on a hot day. Perfect place to cool down for an hour and a half and burn off some energy for the rest of the car ride.  Clean facilities, friendly staff.

Waterworld service is absolutely horrible. I have tried to get in contact with them about swimming lessons for over 2 weeks. I’ve sent a total of 3 emails and made 5 phone calls to try get a response to my emails. Everytime someone picks up the phone they say they will pass on my message to the learn to swim manager and they let me know she has been in every day for the 2 weeks I’ve called. The people on the phone are incredibly nice. The learn to swim manager however has ignored all my emails and phone calls for 2 weeks. Her name is Caitlin and the service is non-existent. If this is how they treat their customers then I’m not sure how she even has a job. I can happily spend my money elsewhere but for futures sake maybe just respond with a simple “no” rather than ignoring someone. Absolutely horrible! Would never recommend.

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Reviews, get directions and contact details for Waterworld

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