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Reviews, get directions and contact details for Waiuku Health & Fitness

About

OPEN HOURS

Mon - Thurs: 7:30am - 7:00pm
Fri: 7:30am - 12:00pm
Sat: 8:30am - 11:00pm
Sun: CLOSED

SUPERVISED CRECHE HOURS
Mon - Friday: 8:30am - 10:30am

Address: 21 Martyn St, Waiuku 2123, New Zealand
Phone: 09-235 7775
State: Auckland
Zip Code: 2123



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Reviews
I have been to this medical centre for the last 5 years and I have seen a specific doctor a few times and I am not being heard. I tell him this is how I am feeling and the consistent pain but unfortunately his diagnosis is right, no exception even tho I have seen him twice before hand telling me its the same problem and given me a bottle to finish to “get rid of it”. I am now going to another doctor who will listen to what I am saying. I don’t want to post my diagnosis online but how can a doctor let his patient leave in pain without anymore investigation. Not paying a doctor to hear the same thing.
Great bus and passenger service by Murphy and Ritchies transport at waiuku area. School services for students are reliable. Clean fleet and professional local drivers
Even if you have an appointment at a certain time and if you have small children they let you wait more than an extra hour. Very bad experience also with the nurses doing the covid tests outside, very rude and managed to mess with the covid test they just took and I had to come back to do it again. One lady in particular at the reception is very, very rude and always responds listlessly and sometimes with attitude. Doctors always super busy and most of them work only part time ... and if not specified when you make an appointment to see your doctor at the reception they put you with anyone who happens to them even if it should be the opposite at least that you do not have urgency they should report the first date with your doctor and if it is not available "immediately" ask yourself if you want to be seen by another doctor ... but this never happens. Really bad service.
The medical centre opened more than a decade ago, replacing the former local practice opposite Supervalue which was tiny - just a few rooms!. Yes, it may take a while to be seen, but some may be forgetting how Waiuku is not such a small town anymore and until we get upgraded facilities to accomodate the population growth, the wait times for appointments and to be seen should be expected. It sucks but it’s not the fault of the staff at Waiuku medical, who I have found to be compassionate, caring, and respectful of you and your time while you’re being seen. I have seen a few of the doctors here over the years some who are still there, and some who have moved on or retired. Currently I am seeing Dr. Crosson who I only have the best things to say about. A huge Thankyou to the administrative staff as well who are always patient and kind a true virtue when working with the general public, which isn’t easy and never forget to send me an appointment reminder the day before ;
If it was possible to rate a zero I would have. Since opening this practice just hasn't worked for many in the community. Spend the time and mileage finding someone in Pukekohe. Absolutely 'no service' standard from the moment you make contact, and the hierachy don't want to know. Worse than a factory environment, very unpleasant experiences through the whole environment - and no-one seems to give a hoot! Use as an extreme last resort.
Do NOT come here if you value your time. Spent 2 hours after triage waiting to see the doctor. And have had similar experiences in the past. So sad that this is the community's only option in Waiuku. Nice new building and facilities, poor staffing and management.
Dr. Georgia Crosson is absolutely amazing. I felt like I was listened to and got the help that I needed. Thank you Dr. Crosson. I will always go to Waiuku Health Centre.
I'm very surprised to see the negative reviews as I've received nothing but great service from everybody in the practice, from the receptionists to the nurses and to the many doctors I've seen here, as I often 'drop in' rather than make an appointment to see my actual doctor. I use their ring through prescription service very regularly and am never let down, they're more than happy to fax these through to my chemist each time and I'm able pay later. Special thanks to Dr's Botez and Brown who have both taken time out of their own schedule to phone me just for a check up, this is service I just don't expect these days but very much appreciate. I don't even live in Waiuku anymore but I won't change my doctor because they're so very good. Keep up the excellent work.
Modern facility, staff are friendly. Have been three times and always have to wait an extra 30 to 45 minutes after my appointment. Today they changed my appointment without contacting me. Be prepared to allow more time in your day to have an appointment.
they injected me with nanobots and now they are controlling this a call for help
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