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Vintage Cellars

  1. Adelaide
  2. Adelaide Bottle Shop

Reviews, get directions and contact details for Vintage Cellars

"At Vintage Cellars North Adelaide, we're passionate about the best wines, beers, and spirits. We pride ourselves on offering the best service and an in-depth knowledge, and our team are here to guide you through our fantastic range. We offer one of Australia's largest Wine Clubs, rewarding members as you discover new and exciting wines. You can also shop online and pick up here at your convenience with our easy Click and Collect service. Our team hope to see you soon."
Address: 210 Hutt St Shop 3 , Adelaide 5000, SA, AU
Phone: (08) 8223 1151
State: SA
City: Adelaide
Zip Code: 5000


Opening Hours

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 09:00-21:00
Sunday: 11:00-17:00

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Reviews
As the others have mentioned here previously--unfortunate I experienced terrible customer service from one particular sales person. The female sales person was very obnoxious, despite being a VC club member and regular customer of this store.
The person who served us evening of Friday 2/12 was very helpful in choosing wine for a friend
Love the selection of champanes on offer and reasonablly priced
They say all feedback is a gift, but misdirected is just whinging and more telling about the reviewer's lack of insight into their part. Communication and interaction involves both parties. Singling out an individual store as giving poor service when you're DELIVERY order has gone wrong is like reviewing David Jones Rundle Mall for the pants you ordered via Catch of the Day or eBay. And why wouldn't you follow it up via the way you ordered it?!? Resolution out of a magic hat? Check the other reviews submitted by these same people too - not satisfied anywhere
Fabulous staff and product range. Excellent service from Josh
Came in unsure of what to buy because of the variety of different wines from so many regions of Australia. So Jeff the store attendant came over and offered some suggestions which helped us come to a decision. Great customer service will shop their again.
Order placed online for available items took a month and a half to be delivered. After stock issues and one item finally not available and so refunded, the order was blocked for a full month. Very disappointed with the customer service, as I had to chase them, no help was given at all by e-mails. No answers, no solutions, no apologies for the delay and no gesture of good will. Would definitely not recommend to order on their online website.
Tried to ring the store 3 times on a Sunday morning at 11:30am with no answer. Resorted to driving there with my 20-year-old daughter and was threatened with no service after it took my daughter more than three seconds to find her ID. Couldn't agree more with the Google reviews below, least helpful and unfriendly service I have ever encountered. Will not be returning.
The worst service I have ever seen in a retail store. The people that work there seem miserable and unhappy.
Staff not very friendly. They didn't seem interested in offering any customer service.
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