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Reviews, get directions and contact details for VicRoads

VicRoads
Address: 2/56 High St, Ararat VIC 3377, Australia
Phone: 13 11 71
State: Victoria
Zip Code: 3377


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Mark, the gentleman who served us, was wonderful, professional, friendly, and genuinely helpful.nnUnfortunately, Jess, who was serving at the next counter, was the complete opposite. She was extremely rude to my husband, and her tone, body language, and facial expressions were unnecessarily hostile. What made it worse was that she seemed perfectly pleasant with other customers, which left us feeling we may have been treated differently because of our background!nnA disappointing experience. If you're visiting VicRoads Ararat, try to be served by Mark and avoid Jess if you can.
Visited VicRoads today and the man serving me was absolutely wonderful. So pleasant to speak to and deal with. The lady sitting next to him however, I was appalled at the way she spoke to another customer. Her body language, her tone, absolutely disgusting for someone in customer service. Half way through dealing with the customers enquiry she decided she was going to head out for her break. Not the industry this woman should be working in!
Customer service A++++++++ they squeezed me in to get my Daughter’s first car transferred and registered be for I fly out that day. I am so impressed thank you
A big shout out to the staff in VicRoads Ararat. The guy there was very friendly and efficient in arranging a duplicate licence for me. The female staff member was super helpful to my elderly Mum in sorting out various vehicles after my step-dad died. Thank you and keep up the great work.
Went in for my P’s test today for the second time. Both times short lady with short blond hair was absolutely rude and negative, was passive aggressive entire time both times, gave wrong direction during test leading me to fail and huffed and sighed anytime I did anything. Absolutely disgusting.
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