Universal Travel

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Address: 661 Compton Rd, Sunnybank Hills QLD 4109, Australia

Phone: (07) 3273 3688

State: Queensland

City: Sunnybank Hills

Zip Code: 4109

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Reviews

I politely enquired if they accepted Afterpay for Virgin airlines flights because I  have the app & you can pay for Virgin flights via the Afterpay app. The older woman who i asked spoke to me in an abrupt & condescending manner. She didn't  even let me explain my reasoning  interrupted  me when i tried to speak or offer an alternative  method of payment. I felt embarrassed & a little  humiliated because  her tone indicated  that  my question  was stupid & i was not worth her time as a customer. I left & booked my flights via Virgins website & payed with Zippay.

Who needs flight centre when we have these people as an option... I was abit unsure of an airline and the owner was the the one looking after me and he took the time to go over reviews and discuss them with me to make sure I was okay with booking with that airline and it was only a domestic flight for Sydney.  I don't normally use a travel agent after, so a couple of bad dealings with flight centre, but I can say I'll be doing all my travel bookings here. And have already passed it onto friends..  Price wise they are happy to help you find best deal.  Buynow pay later, not something they do due to credit revenue during COVID, which is understandable.  So have cash or your credit card.

Rosemarie Osbourne does her utmost for the customer... every time.  The time and effort Rosemarie dedicates to achieving the best location and price to suit the customers request is highly commendable.  Customers satisfaction is her priority

They are so helpful with every aspect of travel. They are informative, give excellent advice and go that extra mile to find you great deals. Would definitely recommend to all.

Always helpful there,Sarah is our Travel Agent of about 3 years now.

The girls are very informative and helpful. A breeze to communicate with

Great service .

Friendly helpful staff

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Reviews, get directions and contact details for Universal Travel

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