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Reviews, get directions and contact details for Turnbulls Hire

Turnbulls Hire
"Specialising in minibus , 4wd and Light truck rental. We also have a full range of cars and people movers. We have just added motorcycle rental to our hire fleet. Delivery throughout Melbourne for all bookings. Free deliveries when you hire for 4 days or more"
Address: 39-41 Freight Rd , Tullamarine 3043, VIC, AU
Phone: 1300 664 068
State: VIC
City: Tullamarine
Zip Code: 3043


Opening Hours

Monday: 07:00-19:00
Tuesday: 07:00-19:00
Wednesday: 07:00-19:00
Thursday: 07:00-19:00
Friday: 07:00-19:00
Saturday: 07:00-19:00
Sunday: 07:00-19:00


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Reviews
Shoutout to Susie, the absolutely fantastic staff member running the Tullamarine office. She was so helpful and went out of her way to sort out a timing issue that was actually our mistake, just so we weren't left hanging. She did it all with a huge smile and was so warm and helpful, while also being efficient and very clear with info. Susie's great service completely set the tone for a fantastic, much needed weekend break for our family, after a hectic getaway. We'll go straight to Turnbulls Hire for our next trip, without a doubt. Thank you Susie! You're a gem!
I loved the three friendly young lady staff members at your Tullamarine office that I met at the start and finish of my hire ! And my six day hire of a moving truck was well priced and went very well from beginning to end thank you.
I highly recommend Turnbulls Hire. The staff are friendly and helpful. The courtesy bus arrived quickly to pick us up from the airport and the car was in excellent condition. We will definitely be return customers
Small, independent operator. The Turnbull's brand is well known. The small car hire was fit for purpose. Staff really nice. The Tullamarine branch is an offsite location about 10 minutes from the airport. Shuttle bus has a fee per trip and you must call to be picked up. Communication was good. Having hired cars for years, I reviewed paperwork before heading out. Experience had me buy day passes for the Freeway tolls, and all the usual check the car before departing etc. I emailed once due to advising the side mirror was broken. Again communication good, and they were very nice about it. I had insurance. Comparatively speaking, just after the international borders opened up to get into melbourne, the price was the best it could be, affordable and within my expectations. What I did learn from this extended LA to MELB trip is that off-airport site car rental is a must from now on - - plan ahead for it - have the phone number for shuttle pick-up already in your contacts - know where the pickup lane is located - Expect a very small satellite industrial location and small front desk - Know how to buy a freeway Toll pass online so that you are covered - Take photos of the car at pickup from all sides as per usual practice - Ask for the best email and phone number if you need help Great experience. I would use Turnbulls Hire again.
We arrived well after hours and yet Marcel did us a huge favour by putting his personal engagement on hold to get us set right and under way What a Garry
Horrible customer service, steal your money, not timely whatsoever. I returned the car 11 days ago and still have not received my security deposit back. I enquired on 27/4 and was told it had been issued that morning. After STILL not receiving it by 2/5 I called again. I was then told a different story that “it was issued on Friday 29/4”. Sus business. I was also charged the cost for shuttle transfer which I did not use and that hasn’t been refunded yet either. They were however very quick to charge my card for the tolls after returning it a fair charge, but if you can charge that in 1 day then where is my deposit?? I suggest going with a company that is more efficient and will actually refund your $500 security deposit.
Great rates for vehicles to be able to go up above the snow line without crazy additional fees and the service was fantastic. Will be using them from now on. Customer service was fantastic as well!
I hired the 12 seater Hiace, the location and hours of operation was very convenient for me...nice staff and explained clearly about the vehicle.. It was spacious vehicle and easy to drive..equipped with reverse camera so no hassle in parking and fits in the normal car park slotbut exactly fits in it The vehicle wheels were pulling to side when I was above100km speed..that's the only discomfort I faced other than that all good..
I booked the 24 seater minibus with trailer included. Their bus was in good condition and trailer enough spaces for all luggages. The staff was helpful and friendly. Looking forward to book again with this company.
Hired the KTM 300exc, was very surprised to find a company that rents the dirt bikes. I had an awesome time with it, was very easy to organise and the lady at the Tullamarine factory was super nice. Gonna rent the 4 stroke next time. Thankyou Turnbulls was really good to see a company renting dirt bikes.
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