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The Wash

  1. Malvern
  2. Malvern Car Wash

Reviews, get directions and contact details for The Wash

The Wash
Address: 255 Unley Rd , Malvern 5061, SA, AU
Phone: (08) 8271 9211
State: SA
City: Malvern
Zip Code: 5061


Opening Hours

Monday: 07:00-15:00
Tuesday: 08:00-15:00
Wednesday: 08:00-15:00
Thursday: 08:00-16:00
Friday: 07:00-16:00
Saturday: 07:00-15:00
Sunday: 09:00-16:00

Update Info

related searches: The Wash @ Malvern Central, The Wash car Wash, Car wash Adelaide, Car Wash Unley Road, Car Wash Malvern, The Wash prices, Car Wash near me
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Reviews
Came in for the deep clean wash. Advertised at 90 or 99 got told my car was 'extra dirty' and I would have to pay 150. Went home and gave the floor mats a shake out. Went back and the girl who takes the orders smirked at me and said it would be 180$ now. Asked why it went up when I came back cleaner and got told its because I haven't washed my car years..... Pretty poor
The Wash, Luxury Car Care in Adelaide, SA is awesome; the car clean was super thorough and done with such care & attention to detail. The cafe has a great selection of tasty snacks and delicious coffee, all to enjoy while you wait. The staff are very friendly and the whole experience was great! Definitely VALUE for money. I hope The Wash start up in Melbourne and give Crystal & Star Car Washes a run for their money… they need to step up they game and see how it’s done and what any loyal customer would expect. 5 Stars from me; I highly recommend!
I paid over $100 for a #3 car wash, vacuum and detail - had to re-do the windows when I arrived home, clean the door handles and back of the side mirrors, fog lamp wasn’t even touched.. won’t be back, poor service, over an hour wait and it was expensive!Services: Auto interior vacuuming
My husband and I have been coming to The Wash Unley for many years for both our cars. The service started off great but has been progressively getting worse. We have decided to try again one last time this coming weekend and if things improve we will reconsider. Firstly, the length of time it takes to get our cars washed is ridiculous. The last wash took almost 2 hours. There was no warning of how long the wash would take or any apology given. When I queried it with a staff member he was extremely unhelpful and unapologetic. Secondly, the girl who takes your car wash order seems to rub people up the wrong way. She is pushy and acts superior to customers. Thirdly, what appears to be the Manager of the place is curious. He is often at the business but never acknowledges customers or makes them feel welcome. If I were the Manager I would great people or say hello - isn't that just common courtesy. This place has potential but at the moment there are a lot of disgruntled customers who sit in the cafe and exchange notes on the poor service.Services: Auto interior vacuuming
Took our car there. Wasn’t that dirty just a normal car that hasn’t had a clean for a little while. Said they would charge us $300 because there was some bugs on the front!!!!!!! We then said see ya….. he then said $200! What one earth is the price list for??? We weren’t there to barter. What a rip off! So weird that you have to have a clean car to begin with . We have been there in the past and never had this problem. Wont be back again. We went somewhere more professional
I just roll up here without a booking which is super convenient. They are quick but often not that thorough. I paid an extra $60, so $200 for a inside out & wax and the inside had gunk left all in the door handles. I had already had to take it back because the outside had multiple sticky marks that hadn't been removed. That's why I paid the extra for the wax....I was told they could then spend the time removing the sticky tape residue the crash repairer left. So just did internal stuff they missed myself.
Expensive, but they clean well. But....when you come in at 2.30 pm on a weekday and it STILL takes nearly 2 hours to get a basic wash and vacuum, they need to revisit practices and really consider customer comfort chairs are hard or cement benches, music is loud and frequently contrasts with music in car area and large TV used to show sports but now repeats same handful of ads. For the money, customer care is lacking.Services: Auto interior vacuuming
Will never return. The electrics in my $70k car were completely flooded. My car didn’t even make it home…I called the store to see what could be done, they never even called back. I will never go back and I will make sure everyone I know never uses this place.Service: Auto detailing
Came here once after moving into the area. Saw the prices online and when I drove in. The girl then said it will be extra because the rims are dirty. Well yeah obviously. Then proceeded to give no direction on where to wait or how to pay. No customer service skills. After I got the car back it had oil all over the drivers floor mat which ruined a few pairs of shoes. Tried scrubbing the mats but was still a problem so had to replace them. Worst car wash I have ever experienced. Moronic staff.
Revised my previous long term 5 star to a 1 star review. I've been a Wash Club member for over 5 years, with two subscribed vehicles. It started off great, but over time time I found that 3 things happened: 1. Wait times have increased 2. Quality of the washes has reduced 3. Costs have gone up significantly especially for existing long term members My sentiments are reflected by others in the last 3 months of Google reviews for The Wash: the negative ones outnumber the positive ones. No longer I feel like spending unnecessary time and money on an average wash. I will do better hiring a detailer to regularly visit my house or work. Long term member gave up today.
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